Mick
GBHappy Rooms is one of the biggest con … Happy Rooms is one of the biggest con artist and booking company around, I booked a hotel last december 2016 for next month sept 2017, they cant provide me with a real confirm booking, yet taken my money via credit card. I am now disputing with my bank to recover the money back. The customer service is rubbish because there isn't any. PLEASE DO not book via this company.
Piotr Wróblewski
PLHorrible !!!!!! How is it possible that Full Moon design hostel booked me in 6 beds room but from your reservation it seems that should be STANDARD SINGLE ROOM. Its middle of the night and now i have to make extra payment for upcoming night! It's not fair and I am waiting for explanations from you and refund of extra payment!!!! Full Moon Design Hostel said that is not their problem! I wrote to you an apply via e-mail for this situation Reservation20160206102140 Confirmation code 16-10184 I RECEIVED COMPENSATION FOR UNPLANNED EXTRA PAYMENT - THANK YOU :)!
oliver
GBGreat experience After reading all the negative reviews I felt compelled to write about my experience with Happy Rooms. I reserved a hotel in Orlando via Happy Rooms for 1/3 of the price you would normally expect to pay. I then read all the reviews and became completely paranoid. I had no need to feel worried because when I spoke to them they were completely professional, even when I suggested their site might be a scam !!!. Despite being re-assured by Happy Rooms, I was still concerned so I rang Orlando 3 times in the lead up to my holiday to check my reservation was still ok. I had no need to worry about my reservation and then kicked myself for all the anxiety reading these reviews had caused me. I feel huge sympathy for the people who have had a bad experience but Happy Rooms isn't a scam and I wouldn't hesitate to book with them again.
Parag Bohra
INSales support needs improvement I was searching hotels in Mumbai on trivgo.com and they diverted me to happyrooms.com I made two bookings One hotel gave me the confirmation next day that my room is booked. But the other hotel didn't confirmed my booking. I wrote two emails on there customer support about the issue but got reply from them after 5 days about the confirmation. They should improve there support and it should be quick.
Queenie Wong
HKAverage experience I booked a Paris hotel via happyrooms and when I arrived the hotel, the booking never existed! And happyrooms already deducted the payment from my credit card! I sent several email to them and no reply from them at all. 6 Aug update: I received an email from the company last week and received a refund. I accepted their apology.