HAPPYROOMS.COM cancelled reservation.. why!!?? Why would they book a confirmed reservation for me on 3/4/15 take out $148.56 from my card and then all of a sudden cancel my reservation notifying me by email today, 5/29/15 6 or so days before my trip..but the hotel in reno nv circus circus still confirms the dates reserved.. happyrooms.com won't email Me back and the phone numbers.aren't good anymore.. UPDATE:: the support team responded and apologized for the inconvenience and my $148.56 was refunded and into my account the next day.. I actually went thru Circus Circus Reno directly and this month vs in March it only costed $151.00 & upon check-in I'll receive 20% off cause of a 2 night stay.. SWEET..

made 6 reservations but hotel don't have any information!!! Update- in two days the reservation was confirmed and everything was ok but the best thing was the price - half the price in comparison with all the other websites! I made 6 reservations this week but didn't get any confirmation number and after talking to the hotel they said they don't work with the website!!! talked and emailed costumer service but they keep telling me to wait for them to work things out, only one problem I am supposed to be there next week and now I'm in a limbo while they already were quick to charge me.I can't understand this conduct wjat kind of costumer service is this????

In my opinion Happyrooms.com must be a SCAM I made a reservation with Happyrooms.com a month ago. I paid in full and have requested an email confirmation several times to no avail. I got suspicious and called the Iberostar Hotel booking department in Miami. They said that they had record of a reservation in my name but it had cancelled. I do not have a reservation but Happyrooms has my money. They have been totally non responsive. Lesson learned. Always book directly with the hotel.

Fraud !!!! I tried to book accommodation in Abu Dhabi and Happy Rooms had no problems collecting the money off my credit card. I received no booking number or confirmation and when I phoned the hotel they had no idea about my booking. Then I log onto my banking today and someone in Dubai is buying food with my credit card- very unusual considering I am not in Abu Dhabi. Needless to say - wouldn't book with Happy Rooms - unless of course you would like your credit card stolen - in which case go ahead!

What about my booking in San Francisco? I booked a place in San Francisco, CA, on 25th June, I paid 100% by credit card in the same day. Last August/16 I recieved an email from "VIP support Team" informing that HappyRooms finished contract with the hotel I have booked and my booking was simply canceled. The email doesn't look like an official email. I answered that email, but up to now I haven't received any contest, any solution. I printed all web pages of my reservation, since when I found the place up to the booking confirmation. I would like a HappyRooms official contact to solve the problem, please!