Big rip off Horrible customer service. Booked well before COVID and their cancellation policy clearly stated a refund would be given if cancelled within 72 hours of scheduled tour. We followed those regulations and they Have refused to honor their own policy!!!!!! They have since adjusted their website to benefit them! Their customer service is awful and I would strongly recommend not using this company ever!

This company will steal your money This company will steal your money. They cancelled a tour we had scheduled on 2 times in a row ruining our vacation. They then refused to refund money only willing to issue a gift card. Why would we ever risk ruining a trip a third time in a row? Stay away!

Fantastic small group tour. My teenage daughter and I did the VIP tour of the Colosseum including the 3rd tier and underground. This was fantastic, informative and well worth the price. A small group is so much more enjoyable than being moved around like a heard of cattle. We were never crowded. We were given head speakers so we could always hear the guide well. We would definitely recommend this tour. In the evening we did the twilight walking tour with Walks Of Italy as well. Another excellent choice.

I have previously used this company for… I have previously used this company for a tour of the Colosseum with no problems. I booked again as we intended to travel in October to tour St Peters. Our holiday was cancelled due to a UK travel ban. I had booked specifically as it stated we would get a refund if cancelled 72 hours before. That is not the case. They do not follow their own policy. I politely refused their offer of a voucher and requested my money. They refused. In the end I had to put in a case for a Chargeback with my bank who found in my favour and refunded me.

not as good as it may look everything looked great until I found out that the VIP Vatican Breakfast: Sistine Chapel & St Peter’s Basilica Guided Tour does NOT allow wheelchair users? really? I confirmed with the Vatican directly that all Vatican Museums are wheelchair accessible. Perhaps this co. should be a little more accepting of their potential clients??