We had an excellent informative interesting tour Our guide for the VIP tour of the colosseum ,Vincenzo was extremely knowledgable and personable He knew everything there was to know about any detail or question that arose during our 3 hours with him His recanting of the historical events that passed to create the places we observed made us feel as if we were walking through time The descriptions and facts were presented in a way that was interesting and engaging I recommend this tour highly

This company will steal your money This company will steal your money. They cancelled a tour we had scheduled on 2 times in a row ruining our vacation. They then refused to refund money only willing to issue a gift card. Why would we ever risk ruining a trip a third time in a row? Stay away!

Ruined trip! We booked our tour over a month in advance and paid. Walks cancelled 36 hours before with no explanation and rescheduled us for a day we are not even in Rome 3 days later. I immediately replied to their message both text and email. No response whatsoever. Never responded. Very disappointing as it is impossible to book Colosseum tickets with 1 day notice. We are a group of 5 and this was one of main reasons for our trip to Rome. Bad customer service and no communication. Do not use! Also, still waiting on our refund but not optimistic.

Walks of Italy will not refund cancelation Walks of Italy will not honor their cancellation policy and refund paid tours for which our trip was canceled due to covid. Their website clearly states they will refund. Sent numerous emails and filled out their cancelation form 4 times requesting a refund. I have since disputed the charge with credit card. Update 4/6/2023 - Walks of Italy replied pretending that it refunded my payment. This never occurred. So Walks of Italy is still NOT a trustworthy vendor who does NOT honor its own policy. Buyer beware. NEVER book with Walks of Italy. They will not refund your money though their policy claims they will. Their response is not acceptable and not true. We are almost 3 years into this with no refund. Zero stars.

Superb Easy to book. Easy to find the meeting point. Superb factual tour bypassing the queues (although still very busy) provided by Sabrina, a warm and friendly well informed local. Would definitely recommend.