Fantastic small group tour. My teenage daughter and I did the VIP tour of the Colosseum including the 3rd tier and underground. This was fantastic, informative and well worth the price. A small group is so much more enjoyable than being moved around like a heard of cattle. We were never crowded. We were given head speakers so we could always hear the guide well. We would definitely recommend this tour. In the evening we did the twilight walking tour with Walks Of Italy as well. Another excellent choice.

Walks of Italy will not refund cancelation Walks of Italy will not honor their cancellation policy and refund paid tours for which our trip was canceled due to covid. Their website clearly states they will refund. Sent numerous emails and filled out their cancelation form 4 times requesting a refund. I have since disputed the charge with credit card. Update 4/6/2023 - Walks of Italy replied pretending that it refunded my payment. This never occurred. So Walks of Italy is still NOT a trustworthy vendor who does NOT honor its own policy. Buyer beware. NEVER book with Walks of Italy. They will not refund your money though their policy claims they will. Their response is not acceptable and not true. We are almost 3 years into this with no refund. Zero stars.

BEWARE - DO NOT BOOK WITH THIS COMPANY Did not honour their cancellation policy. I cancelled more than a month in advance of the tour, I was fully entitled to a refund and even though they said that they would provide a refund they have not and have stopped replying to emails. Not trustworthy and fraudulent. I have filed a complaint with the relevant consumer authorities. DO NOT BOOK WITH THEM THEY WILL STEAL YOUR MONEY!

Uncooperative and inhuman tour operator Uncooperative and inhuman tour operator. we booked a tour for 27MAY for Amalfi coast and pompeii from rome for a couple. Unfortunately one person met with an accident a day before tour at rome where got leg fractured so unable to walk at all and it was well informed to Walks of italy customer service team on 26MAY morning. They asked us to send the refund application alongwith hospital document proof thru our booking channel which was sent on 26MAY itself as treatment was done by Govt Hospital rome. However after a week, we got to know that they denied the special claim refund. This tour operator is only about money even if there is a case of accident emergency. Worldwide all good tour operators allow a refund in such special cases. But only an inhuman & only low grade materialistic approach operators behave in such manner. Also to our observance their tour rates are much higher than other operators for same tour. This company shud be avoided for all tours offered by them.

I have previously used this company for… I have previously used this company for a tour of the Colosseum with no problems. I booked again as we intended to travel in October to tour St Peters. Our holiday was cancelled due to a UK travel ban. I had booked specifically as it stated we would get a refund if cancelled 72 hours before. That is not the case. They do not follow their own policy. I politely refused their offer of a voucher and requested my money. They refused. In the end I had to put in a case for a Chargeback with my bank who found in my favour and refunded me.