A great car rental agency for any visitor to the USA For an overseas traveler, AmericaCarRental is the best car rental agency I have found. I have used them consistently now for five or more years. All necessary insurances are included in the quoted price (this is a real bonus - no hidden charges), their website site is easy to use, and car pick up has always been easy. They are the best!!! I once had to cancel a trip and get a refund - that too was no problem.

Booked online through rocket travel… Booked online through rocket travel from a T-Mobile special. Americars . Paid up front on my AmEx card for one week plus taxes. Difficult communicating with the employee on the phone. Went to pick up the car off site and was told I needed proof of insurance. In Massachusetts you do not need proof of insurance because you get your license and registration through your insurance company. The paperwork did not say I needed to bring that only my license and credit card. At first they wanted just $1,000 security on my credit card, then they said they needed another $2500. I said I needed a ride back to the airport. No car no refund. Once at the airport I went directly to budget and was given a car no questions asked no proof of insurance and was not even asked for it. This was my first time renting with them and it will be my last. I'm a frequent car renter. Don't take a chance, rent with a on-site company.

DON'T USE ECONOMY BOOKING NOR AMERICA CAR RENTAL I rented a car through Economy booking with a company called America car rental. Upon arriving to the airport we could not find the America car rental stand so we asked everyone until one guy sent us outside to look for a man holding up the "America car rentals sign" we found him and after waiting about 20 minutes we got into a bus where it was supposed to take us to America car rental. When we arrived to the place that was about 10 minutes from the airport we realized that it looked as if it were a third party. We got there and weren't even greeted by this man who was behind the counter. We told him that we had a reservation and he looked us up and said that he could not give us the rental because we had to purchase the insurance that they provided AFTER we had already paid for a full coverage insurance through the economy booking. This extra charge was $146 and he tried to explain to us that they didnt take whatever insurance we had already bought. He refused to try to help us and basically said sorry there is nothing I can do. We tried calling America car rental and economy booking and no one was able to help us whatsoever. The man at the counter said that we had to go back to the airport to talk to another American car rental representative. We rode back in the van to the airport to find another America car rental rep and again, he was not able to help us and said that they did not take this certain insurance that we had already bought. We arrived at the airport around 9:30am and did not leave with a rental car until about 1:30pm. At the end, we had to use another car rental company because clearly this was all a scam and no one wanted to help us. I HIGHLY RECOMMEND NOT USING ECONOMY BOOKING NOR AMERICA CAR RENTALS AS THEY ARE 0 HELP AND EXTREMELY RUDE.

Ten Stars I'd give these guys 10 stars if I could! I originally rated them 4 stars because there was a charge I didn't understand. They saw the review, called me, explained the charge and then removed it at my request. Outstanding customer service!

Should wear a striped jumper.theifs No problem with the car or geting the car it was faultless but it has come afterwards when they have refused.to give my back my £205 security deposit that they say they have given me which is rubbish. Do not go with this company