Total ripoff by American car rental Reserved car on there website and purchased their insurance on the same website. When i picked up the car (cabo San Lucas airport) they said the insurance was not acceptable and proceeded to charge me another $300.00 for another insurance policy. And gave me an old worn out car! Total ripoff! I can be contacted at 802-296-1516

DON'T USE ECONOMY BOOKING NOR AMERICA CAR RENTAL I rented a car through Economy booking with a company called America car rental. Upon arriving to the airport we could not find the America car rental stand so we asked everyone until one guy sent us outside to look for a man holding up the "America car rentals sign" we found him and after waiting about 20 minutes we got into a bus where it was supposed to take us to America car rental. When we arrived to the place that was about 10 minutes from the airport we realized that it looked as if it were a third party. We got there and weren't even greeted by this man who was behind the counter. We told him that we had a reservation and he looked us up and said that he could not give us the rental because we had to purchase the insurance that they provided AFTER we had already paid for a full coverage insurance through the economy booking. This extra charge was $146 and he tried to explain to us that they didnt take whatever insurance we had already bought. He refused to try to help us and basically said sorry there is nothing I can do. We tried calling America car rental and economy booking and no one was able to help us whatsoever. The man at the counter said that we had to go back to the airport to talk to another American car rental representative. We rode back in the van to the airport to find another America car rental rep and again, he was not able to help us and said that they did not take this certain insurance that we had already bought. We arrived at the airport around 9:30am and did not leave with a rental car until about 1:30pm. At the end, we had to use another car rental company because clearly this was all a scam and no one wanted to help us. I HIGHLY RECOMMEND NOT USING ECONOMY BOOKING NOR AMERICA CAR RENTALS AS THEY ARE 0 HELP AND EXTREMELY RUDE.

Horrible Experience Horrible Experience. Waited over 3 Hours for a rental car. I would NEVER rent with them again. Ever. Does not matter how inexpensive it is don't do it.

trouble returning a car early. The website wouldn't let me rent a car for the trip back to Orlando airport because the rental agency isn't open at 5:00 am but they have a drop box for the keys. So I had to call to make the reservation instead of doing it on my computer. I think this should be taken care of then 5 stars.

So easy & great to book with! So easy & great to book with! Trying to book and organise travel over the internet from as far away as Australia isn't easy. However, booking with Americacarrental.com is the exception. The web site is clear, easy to follow instructions and a breeze to book and pay for car rentals. Thanks and I can't wait for our epic holiday!