Christine McKnight
GBHoliday Inn Doncaster Very friendly and pleasant staff. Sandeep exceptional and nothing was too much trouble. He should be put forward for employee of the month.😀
Niall
GBNot good at all ! Holiday Inn Bromsgrove. Supposed to be a four star hotel, I booked a “premium” room and it was terrible ! Two stars would be more appropriate. I counted at least 14 faults with the standard/quality of the room. Holiday Inn should be embarrassed if they think the state of this supposed four star premium room is acceptable.
Tammy MacMillan
CAWe stayed at the Holiday Inn in Miami… We stayed at the Holiday Inn in Miami Port of Miami and we where horrified when we entered the room. I'm never staying at a holiday Inn again. We paid 500.00 per night and it was moldy old crappy furniture we couldn't see out the windows as they had them blocked off. I guess they didn't want to see the roof with all there air conditioning units etc. Sad so Sad please people don't stay here, the lobby is beautiful till you go up the elevator and the door opens then your in the slums and I mean slums Stay away.
Sharon Wakefield
GBHoliday Inn Fareham Silverfish avoid Holiday Inn Fareham. 15 January 2024. Everything seemed alright until I woke up for a shower and found strange bugs scurrying around in the bathroom, on the floor and in the bathtub. This hotel clearly needs fumigating and should not be renting rooms out in this state. Will never use this one again. Have not received a refund and fobbed off, despite asking for refund and getting name of night manager and hand written note too. Have photos to upload if possible here.
David
GBHang your heads in shame As a present to my son I arranged a trip to Munich to watch Bayern play. Having bought tickets for the game, flights and accommodation in a suite at the holiday inn unfortunately the flights from Manchester were cancelled. Game tickets were refunded, flights refunded however the holiday inn took a payment in full although I cancelled 5 days prior to arriving. After going round the houses with IHG and receiving no callbacks as promised I was told I had booked an advanced rate. I use hotels all the time UK and abroad for business this was not shown on the option. Decision was final with no offer of credit or alternative nights. Holiday inn for a chain your size you should be ashamed. Thanking me for being an IHG member on every call however this is just words with no thoughts to your members. Never will I be using you again and will be posting across my social media.