Igor Tarun
GBRoom with mold on the walls and the… Room with mold on the walls and the advert they have on booking.com is misleading. Manager rude, blames the guests for her own failures.
Adrian Cutts
GBWedding rip off… This company is only getting one star because I can't give. Booked wedding reception and gave guests code for "discounted" room so they could stay over and also have a friendlycatch up the next day as we would be busy on the night. Can't think why the prices are over £200,with the exception of the week before most are less than £100. Have now given details of another hotel that is only a 5 minute taxi ride away that beats their price by over £100. If you want to have a good wedding and enjoy time with loved ones I would give this place a wide berth I have about 15 guests that are currently changing plans and staying elsewhere. Feel like this company are sabotaging our wedding with their actions
Niall
GBNot good at all ! Holiday Inn Bromsgrove. Supposed to be a four star hotel, I booked a “premium” room and it was terrible ! Two stars would be more appropriate. I counted at least 14 faults with the standard/quality of the room. Holiday Inn should be embarrassed if they think the state of this supposed four star premium room is acceptable.
Christine McKnight
GBHoliday Inn Doncaster Very friendly and pleasant staff. Sandeep exceptional and nothing was too much trouble. He should be put forward for employee of the month.😀
Jim MacG
GBHoliday Inn - Glasgow Airport Holiday Inn - Glasgow Airport. First the good- great location, food was good, cleanliness also good. Unfortunately let down by several points- AC not working on hot day of the year and maint had gone home. Clearly, ongoing issue, as fan in the room (with non opening windows). Still 80+ degrees. Also, TV was non functional, even after power off/on reset. Phoned reception to be told no spare rooms and “we’re sorry” was only mitigation. Final straw, down for dinner to be told restaurant fully booked, eat in bar - which was fine, but tables covered with dirty dishes & glasses uncleared due to busy bar staff. For expensive hotel, need to try harder to please your guests and at least offer something other than apologies.