Good breakfast Had a good welcome from Karen. The breakfasts at this hotel are consistently good.

Clowns! Muppets! Holiday Inn Express Southampton West Booked 2 rooms for Tuesday night 1st of June at Holiday Inn Express Southampton West, all the Booking confirmations received by email, card details inserted. Arrived at the hotel, no rooms available. “Sorry we can’t do anything, try to find another hotel”. Shocking! Poor manager! Poor staff!

Holiday Inn Doncaster Very friendly and pleasant staff. Sandeep exceptional and nothing was too much trouble. He should be put forward for employee of the month.😀

Room with mold on the walls and the… Room with mold on the walls and the advert they have on booking.com is misleading. Manager rude, blames the guests for her own failures.

My first Holiday Inn experience. My first experience staying at a Holiday Inn was 5 days over Christmas at the Holiday Inn North just outside Norwich airport. Altho next to the airport there was no noise and the hotel had a very relaxed restful atmosphere. I was part of a coach party (Skill's) and we were incredibly well looked after and nothing was too much trouble for the staff. The cleanliness all around the hotel was noticeable and as there were one or two disabled guests it enabled us to see how caring the staff were. Full marks to all the staff from the kitchen and laundry to the front of house.