Holiday Inn - Glasgow Airport Holiday Inn - Glasgow Airport. First the good- great location, food was good, cleanliness also good. Unfortunately let down by several points- AC not working on hot day of the year and maint had gone home. Clearly, ongoing issue, as fan in the room (with non opening windows). Still 80+ degrees. Also, TV was non functional, even after power off/on reset. Phoned reception to be told no spare rooms and “we’re sorry” was only mitigation. Final straw, down for dinner to be told restaurant fully booked, eat in bar - which was fine, but tables covered with dirty dishes & glasses uncleared due to busy bar staff. For expensive hotel, need to try harder to please your guests and at least offer something other than apologies.

I have just accidentally book on 11th… I have just accidentally book on 11th of June instead of 3rd June. Then I call to the counter then bounce me me another person and vise versa at the end they refers me up to eight peoples and some time coz of inconvenience they cuted my call at the result they told me you have to give penalty plus vat means your booking deposit gone and you be charged extra . To be honest don't waste your money and time to talk these Dougie hotel and staff. One of the worst hotel management I ever seen

Distracting background music Hallo, I really enjoyed my stay at The Marina Hotel , Shepperton. The staff were friendly thorough and efficeient A great lounge, a nicely relaxing area. Unfortunately the television and the background music together didn't work. It was very distracting and I found it difficult to conentrate on my reading. Also, could you change the style and music to something more relaxing instead of being 'in a disco' for breakfast and other times too. A great hotel though. Thank you

New Year’s Eve 2023 New Year’s Eve 2023. Absolutely the best we have beeb to .Pre drinks and canapés. Followed by 4 courses pre booked from a good choice menu. Plus tea/coffee and a tray of after dinner chocolates. Very accommodating with allergies ect The DJ was more than excellent . He got to know everyone before we went for dinner and therefore the dance floor was packed. Then more food at 2.00. Definitely booking for this year. A big THANK YOU to John and all the team at Wakefield junction 40 for accommodating the crowd from Roundwood Road. Look forward to seeing you again

Holiday Inn Heathrow Holiday Inn Heathrow, Bath Road. Stay here a lot. Hotel is what it is. The staff are, in the main, excellent. Umuir is one fo the front desk people who went over and above to accomodate my requirements, and make me feel wanted as a person and a customer. The restaurant staff are always superb.