Awful Holiday Inn at Warminster… Stayed at the Holiday Inn at Warminster it was absolutely terrible, no comforts whatsoever. The shower gel was full of mould, it is apparently being upgraded in August the receptionist told me when I complained but if you are going to let people stay then at least give them a very discounted rate. DON’T STAY HERE

My first Holiday Inn experience. My first experience staying at a Holiday Inn was 5 days over Christmas at the Holiday Inn North just outside Norwich airport. Altho next to the airport there was no noise and the hotel had a very relaxed restful atmosphere. I was part of a coach party (Skill's) and we were incredibly well looked after and nothing was too much trouble for the staff. The cleanliness all around the hotel was noticeable and as there were one or two disabled guests it enabled us to see how caring the staff were. Full marks to all the staff from the kitchen and laundry to the front of house.

Holiday Inn Heathrow Holiday Inn Heathrow, Bath Road. Stay here a lot. Hotel is what it is. The staff are, in the main, excellent. Umuir is one fo the front desk people who went over and above to accomodate my requirements, and make me feel wanted as a person and a customer. The restaurant staff are always superb.

AVOID! DO NOT STAY HERE AS YOU WILL NOT SLEEP If you expect to sleep don’t stay here! The staff are amazing however the management simply don’t care! Was here for medical tourism - kept awake all night with noise of traffic, wild dogs barking, elevator machinery, doors banging, large noisy tour groups, paper thin walls so you can hear other guests. We have recordings from every night of our stay from inside the room with window and balcony door closed! Raised with staff who offered 2 alternative rooms on lower floors nearer the noise! Offered upgrade to top floor for €150 per night which we of course declined! Noise was unbearable on night 7/14 that staff issued ear plugs!!! Told by IHG Customer Care that the General Manager would contact us within 48 hours - still waitiing! Have requested a refund for the nights we haven’t used and been told No as they offered room on a higher floor - no they didn’t! Also they stated that they had already given us a sea view room on the 9th floor when we booked a city view room like we should be thankful! Maybe the room we booked would have been quieter? We have now moved to another hotel at an additional cost - Do they think we would have done this if they had actually made a suitable alternative? Also they dispute when we complained - regardless of when we complained we paid for a hotel and expect to be able to sleep - pretty basic!!!

Holiday Inn Doncaster Very friendly and pleasant staff. Sandeep exceptional and nothing was too much trouble. He should be put forward for employee of the month.😀