We stayed at the Holiday Inn in Miami… We stayed at the Holiday Inn in Miami Port of Miami and we where horrified when we entered the room. I'm never staying at a holiday Inn again. We paid 500.00 per night and it was moldy old crappy furniture we couldn't see out the windows as they had them blocked off. I guess they didn't want to see the roof with all there air conditioning units etc. Sad so Sad please people don't stay here, the lobby is beautiful till you go up the elevator and the door opens then your in the slums and I mean slums Stay away.

Not good at all ! Holiday Inn Bromsgrove. Supposed to be a four star hotel, I booked a “premium” room and it was terrible ! Two stars would be more appropriate. I counted at least 14 faults with the standard/quality of the room. Holiday Inn should be embarrassed if they think the state of this supposed four star premium room is acceptable.

Holiday Inn Fareham Silverfish avoid Holiday Inn Fareham. 15 January 2024. Everything seemed alright until I woke up for a shower and found strange bugs scurrying around in the bathroom, on the floor and in the bathtub. This hotel clearly needs fumigating and should not be renting rooms out in this state. Will never use this one again. Have not received a refund and fobbed off, despite asking for refund and getting name of night manager and hand written note too. Have photos to upload if possible here.

We stayed in Concord HI-express We stayed in Concord, NC. We booked through an online booking agent. We did not know that there was any construction going on during our stay. I had to work online, this was an issue. When I spoke to the manager she was very flippant and said I could check out and book else where. No empathy what so ever. I would have thought she could have given me another place to work where it would be quieter and private. The breakfast was like going to your local school cafeteria. The food was not such that if you needed to not eat non dairy that it left you very little options. Making just plain eggs with an option of cheese and veggies, heating the food to a higher temperature, and replacing the old style coffee makers with the style that you can brew your own cup and add your own flavoring would be nicer. We went to breakfast and came back to our room to find in that short time period there were bugs on our beds, they were quick to have us switch our room. But there was NO monetary relief for our inconvenience. I would have thought either a refund or a certificate for future stays would have been nice. I am not sure where the bugs came from but it may have been due to the hole in the outside wall in the room. The toilet ran on its own and the fan in the bathroom was extremely loud as was the a/c unit. This made it hard to talk or sleep in the room(s). The young girl that worked the evening shift was very nice and did what she could do to help us, which was limited because the manager was not accommodating what so ever. I have booked before with HI-express and never had this lousy of an experience.

My first Holiday Inn experience. My first experience staying at a Holiday Inn was 5 days over Christmas at the Holiday Inn North just outside Norwich airport. Altho next to the airport there was no noise and the hotel had a very relaxed restful atmosphere. I was part of a coach party (Skill's) and we were incredibly well looked after and nothing was too much trouble for the staff. The cleanliness all around the hotel was noticeable and as there were one or two disabled guests it enabled us to see how caring the staff were. Full marks to all the staff from the kitchen and laundry to the front of house.