Just want my refund Booked a flight pre-covid. Got cancelled due to covid, have been asking for a refund for a while now and still nothing. Feels like they are just stalling / not communicating. They don't respond to emails, hot line doesn't work, several times on live chat they respond once or twice then ghost me. =( Edit: I received an email 2 weeks ago stating that they have refunded my roughly 62% of the original price. However, the funds have yet to reach my bank. I have try to contact them but, have not received any reply.

Skybooker is a great asset to have Skybooker is a great asset to have, Agent John Smith called me to confirm flight details and even helped me change a reservation on the spot! Really appreciate the diligent work and attention to detail in his response! Great guy, great company! God bless

These guys are total crooks These guys are total crooks. I booked $10,188 in flights with them. I had to cancel the flights due to COVID and they agreed to refund $8,055 (after fees & penalties) but after 5 months they have only refunded $5,816. They stall, make excuses & lie again and again and refuse to refund the remaining $2.239. Now they won't even notify CSA that my flights were indeed cancelled so I can transfer my flight insurance coverage until June 2022. STAY AWAY !!!!

Everything’s been great! I figured I should write a positive review amidst all the negative ones. My experience with Skybooker has been good - our flights got canceled once by the airline and although I didn’t receive an email about that but had to find out on my own, the communication with Skybooker has been great and they were able to rebook me for another set of flights. Response to emails within a day too so that’s really nice and saves me from calling to busy service numbers. So far so good, and I feel confident that should in any case my flights get canceled again (hope not!), I can easily reach Skybooker and get new ones rerouted. Thank you!

DO NOT USE THIS SITE! YOU WILL BE RIPPED OFF! The flight we were booked on to Australia for Apr. 12 - 25 has been cancelled by Virgin Australia (as are all of their international flights until June 14). Virgin Australia said they are issuing refunds for all cancelled flights but because we booked through a third party we have to get our refund from the site we booked through, however, skybooker.com is refusing to refund our purchase. Unfortunately, it seems that we will have no choice but to seek legal action.