Eve Mustonen
GBEverything’s been great! I figured I should write a positive review amidst all the negative ones. My experience with Skybooker has been good - our flights got canceled once by the airline and although I didn’t receive an email about that but had to find out on my own, the communication with Skybooker has been great and they were able to rebook me for another set of flights. Response to emails within a day too so that’s really nice and saves me from calling to busy service numbers. So far so good, and I feel confident that should in any case my flights get canceled again (hope not!), I can easily reach Skybooker and get new ones rerouted. Thank you!
Pariah Nix
GBI am a registered nurse that has been… I am a registered nurse that has been under so much stress since the pandemic started. To top it off my husband's mother passed away right as the pandemic started. He has been trying to get to Greece for over a year to say his goodbyes and finish up any business over there. Skybooker keeps changing the price of the tickets and is now refusing him a full refund. They are offering him less than 50% of what he has paid them. This company is horrible and I will NEVER use them again. I am under enough stress as it is, without needing a scam artist company robbing my husband. Thanks for nothing Skybooker.
Maxime
CA*Update* Compagnie did the extra miles and take iniative regard customer services. *Update* Well like some other i got some issue regarding my fly cancel due to covid 19. The first time i call the customer service said that they have problem with reimbursment and i cannot got one. But they take the décision and the iniatives after my call to work with the airline (air canada) to get my money back and the day after i got a call to say that i will get my money back minus a little fee (50$...a that point its very little considering the fact that they still have people to pay and still have and will work to help you) . So yeah...force to admit ticket are cheap and in the end they did what they have to do to make me satisfy as a customer and even make the extra miles by taking initiative even when times are hard for themself.
MARGARET CHO
GBThis organization is a complete sham This organization is a complete sham! They will steal your money even after they have been REFUNDED by the airline who cancelled their own flights. PLEASE PLEASE DO NOT BOOK through SKYBOOKER - THEY ARE CROOKS! I SWEAR.... I purchased other airline tickets through other 3rd party (online) agents who have refunded me IN FULL after the airline cancelled their flights. KEEP IN MIND - SKYBOOKER HAS RECEIVED REFUNDS FROM THE AIRLINES BUT THEY ARE NOT REFUNDING THEIR CUSTOMERS!!! SHAME ON YOU... SKYBOOKER!
Mario
GBParents went on first trip to Europe… Parents went on first trip to Europe and we’re having the time of their lives until skybooker took $3000 USD from them without the slightest thought that people work their asses off to live and enjoy a much needed vacation away from a tough world. But people who are too senseless to let people enjoy themselves took the money and have not offered a refund because they’re unprofessional and violent. To totally violate someone on vacation is worse than low. Someone needs to set this company straight.