Would not offer full refund during COVID Would not offer full refund during COVID even though the actual airlines was offering a full refund. Skybooker was requesting to get their "service fee" which was over $600. Beware of using them to book your flight with, they will not have your back if anything goes wrong. I will be letting everyone I know not to book using sky booker as they are completely unwilling to help

Parents went on first trip to Europe… Parents went on first trip to Europe and we’re having the time of their lives until skybooker took $3000 USD from them without the slightest thought that people work their asses off to live and enjoy a much needed vacation away from a tough world. But people who are too senseless to let people enjoy themselves took the money and have not offered a refund because they’re unprofessional and violent. To totally violate someone on vacation is worse than low. Someone needs to set this company straight.

Just want my refund Booked a flight pre-covid. Got cancelled due to covid, have been asking for a refund for a while now and still nothing. Feels like they are just stalling / not communicating. They don't respond to emails, hot line doesn't work, several times on live chat they respond once or twice then ghost me. =( Edit: I received an email 2 weeks ago stating that they have refunded my roughly 62% of the original price. However, the funds have yet to reach my bank. I have try to contact them but, have not received any reply.

Cancelled our reservation without even… Cancelled our reservation without even informing us, I only found out when I tried logging into my booking. When I finally got through to them (after numerous phone calls and emails), they proceeded to lie about the flight still being scheduled to not issue a full refund. Absolutely do not use them. My PNR is S83WL5

YOU WILL BE ROBBED Every review on here about extorsion is true. My airline is providing refunds for flights cancelled last year due to COVID, but is telling customers to go through their booking agency. Skybooker is trying to charge me a $100 service fee to refund me (this amounts to 20% of my ticket price). They will not provide a clear justification for this charge and although I have been directed to their Terms & Conditions, there is no information for this type of situation. Just terrible. Avoid at all costs.