Frank is the man Frank is the man! I’ve been helped out by SkyBooker and it means a lot after being trapped for 2 days in Memphis trying to head to Miami. Frank found me the flight when no others could find departing for the next couple days and swapped to it at no extra cost. You can trust SkyBooker. I trust them based on actual experience.

Cancelled our reservation without even… Cancelled our reservation without even informing us, I only found out when I tried logging into my booking. When I finally got through to them (after numerous phone calls and emails), they proceeded to lie about the flight still being scheduled to not issue a full refund. Absolutely do not use them. My PNR is S83WL5

Canceled flights. Our original itinerary has been changed a couple of times. Our return flight has also been canceled. We are not even aware what our current itinerary flights are. As we ourselves have not canceled or requested a change in our flights we do not think it fair to receive only a partial refund. As a service is not being provided for us we do not see a reason why these service fees should be held. No one is aware of what future flight travel looks like so it is highly unfair to ask people to take a travel credit that are not comfortable with that option. Terrible and horrendous service.

The site doesn’t even work! The site doesn’t even work, the staff doesn’t even answer there email unless they are making a sale! Where is the information on ticket vouchers? How does anybody know the exact amount they are being refunded??? So many unanswered questions.

Disappointed with policy for cancelled flight. We booked an international trip for us and the flights were cancelled by the airline (not uncommon right now due to Corona virus travel restrictions). We were offered less than 65% if the cost as a refund. Skybooker policy is to keep all "fees" (which apparently are a large portion of the ticket cost). Really disappointed since I had friends book directly through an airline and all costs were refunded. Luckily, I purchased travel insurance so will use that to reimburse me for the remainder of the ticket cost...although that is not an easy process. We will not be using Skybooker again!