Joshua Bauer
GBTerrible group Terrible group! I had a confirmed booking but wasn't on the Delta roster. Bansal "customer service" gave me three different stories, offered me other very expensive flight options, and hung up on me three different times before giving me the truth. I missed my friends wedding. They offered $75 off a future flight through them. Please don't let them ruin your plans.
Ulrich Borel SamagaDeTembiwa
GBSCAMMERS!!! I was scammed by these people. My daughter and I missed our flight to Valencia in Spain on March 16th, 2022. I called this phone number 1 855 209 2214 (phone # provided by "Michael" in a message left on my answering machine claiming my flight credit has been issued) to reschedule /cancel our flight. They told us they will cancel our flight and refund us either my airline money or travel credit. They charged me $300 to cancel both flights. I did receive a cancellation phone message and email. Yet, after calling them numerous times to reschedule our trip, I was never able to speak with an agent. A year later today, We have never received any money back or travel credit. They scammed my daughter and me for a total of $1800. None of the 2 numbers I was provided works. STAY away from THESE PEOPLE ARE SCAMMERS & THIEVES!
VV
GBAs close to a scam as you can get They pretend to be the airline at times of mass flight cancellations when they are not. They then offer to rebook at a rate higher than the airline rate. They will even cancel a reservation you hold while "checking" it in order to force you to book with them at the higher cost. Avoid at all costs...
calibre latinosunidos
GBThe worst airline is definitely spirit The worst airline is definitely spirit. Avoid this airline at all the time not a good company plus they lie to the customers. Not professional or definitely with the kids. They make three of my daughter's wait and sleep on the floor for six hours on Orlando airport. Definitely do not spend a penny on this airline.
Dawnn Kimberlin
GBI called a number on the Priceline… I called a number on the Priceline website that said call this number to get the cheapest flight. They never said who they were. I got price information for my family ticket pricing. Long story short, they sent a confirmation for me to sign for a split payment. I signed it. Then I started researching when I found out that they were a travel agent, not American Airlines. I immediately called my credit card when I read about them being a scam on several sites and reported them a scam. I could barely understand their accent. This company realized I cancelled the payment and harassed me by calling continuously the next day every minute or so. I never answered. Finally, I blocked there number. I reported them to my bank and was reissued a new card. They are scammers. Big time. Stay away from Bansal Travels.