It is a scam It is a scam, I called JetBlue and one person called Jorge tell me he was an agent. He send me text message and asked for my information also he was asking for the information about my flight. The credit card call me and advised it is fraud and I cancel the transaction. Keep away from them.

It’s a pure garbage and scam When you search, the travel agency name comes up as “Qatar (or whatever) helpline number “ on google search. They take advantage of a stressful situation and make you believe you are speaking to the airline company, when you ask them if you are speaking to the airline company. They ask for your DOB and say it in a way that it’s only for confirmation (they don’t have this information). They charge you a lot for something that the actual airline do it free for you (for example if you can’t make it to the flight and you want to switch it to the next one). DO NOT FALL FOR IT!!!

recommended- they get things done We accidently used Bansal Travels (same as many other users have experienced, their phone number showed up top at the Google search when I searched for UA). We needed to reschedule a super expensive International flight next morning due to unexpected Covid situation, and Bansal helped us to resolve it at a reasonable fee when UA told us there was nothing they can do. We were very worried when seeing the reviews online but already paid at that time so only can hope for the best. It turns out working pretty well.

I was misled on re-booking my JetBlue… I was misled on re-booking my JetBlue flight. I called a customer service and thought I got JetBlue. I didnt realize it was Bansal until they sent me an email to get my card authorization. They charged me an extra $400 plus my seats were never ticketed. I finally got through to JetBlue customer service who corrected the issue and said that Bansal overcharged me.

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