Seat Changes Service was OUTSTANDING. AUSTIN SMITH Helped when no other one would... I'm so very grateful for your service. I can now enjoy my vacation from window view.... Excellent Service! Sincerely Thank you.

It’s a pure garbage and scam When you search, the travel agency name comes up as “Qatar (or whatever) helpline number “ on google search. They take advantage of a stressful situation and make you believe you are speaking to the airline company, when you ask them if you are speaking to the airline company. They ask for your DOB and say it in a way that it’s only for confirmation (they don’t have this information). They charge you a lot for something that the actual airline do it free for you (for example if you can’t make it to the flight and you want to switch it to the next one). DO NOT FALL FOR IT!!!

Terrible group Terrible group! I had a confirmed booking but wasn't on the Delta roster. Bansal "customer service" gave me three different stories, offered me other very expensive flight options, and hung up on me three different times before giving me the truth. I missed my friends wedding. They offered $75 off a future flight through them. Please don't let them ruin your plans.

Amazing services!! Bansal Travels is an excellent travel partner I have used this platform for multiple ticket bookings. The company really has a customer-centric approach as they helped me in fulfilling all my requests. They did everything in their power to help me in making the changes in my flight tickets. The team was really helpful as they went above and beyond to fix the problems. Also, I highly recommend choosing Bansal Travels as your travel partner for your next ticket booking for traveling.

recommended- they get things done We accidently used Bansal Travels (same as many other users have experienced, their phone number showed up top at the Google search when I searched for UA). We needed to reschedule a super expensive International flight next morning due to unexpected Covid situation, and Bansal helped us to resolve it at a reasonable fee when UA told us there was nothing they can do. We were very worried when seeing the reviews online but already paid at that time so only can hope for the best. It turns out working pretty well.