I called a number on the Priceline… I called a number on the Priceline website that said call this number to get the cheapest flight. They never said who they were. I got price information for my family ticket pricing. Long story short, they sent a confirmation for me to sign for a split payment. I signed it. Then I started researching when I found out that they were a travel agent, not American Airlines. I immediately called my credit card when I read about them being a scam on several sites and reported them a scam. I could barely understand their accent. This company realized I cancelled the payment and harassed me by calling continuously the next day every minute or so. I never answered. Finally, I blocked there number. I reported them to my bank and was reissued a new card. They are scammers. Big time. Stay away from Bansal Travels.

BE VERY CAREFUL!!! Scammers BE VERY CAREFUL!!! Absolutely a scam…they get into airline phone systems and redirect calls to themselves. They did make a flight change at an exorbitant charge. They then stole our CC info. We, also, had called Delta Airlines…but ended up with them. Our CC company cancelled our cards and their charges.

SCAMMERS SCAMMERS SCAMMERS SCAMMERS. DO NOT EVEN THINK ABOUT GIVING THEM A CALL. EVERYTHING THEY DO IS FRAUDULENT. THEY WILL STEAL YOUR MONEY AND SPEND LARGE AMOUNTS OF YOUR OWN MONEY. i've been scammed unfortunately because i am so naive to the internet and its tricks. i've lost $2,800 because of this. PLEASE always research before you purchase anything, especially from unknown people/companies.

Russel Miller is the best Russel Miller is the best customer service person I’ve ever dealt with. He really went above and beyond in helping me with my situation and brightened my day. Very grateful he answered the call and I can only assume the rest of Basal would be as accommodating. Such a wonderful experience!

I was misled on re-booking my JetBlue… I was misled on re-booking my JetBlue flight. I called a customer service and thought I got JetBlue. I didnt realize it was Bansal until they sent me an email to get my card authorization. They charged me an extra $400 plus my seats were never ticketed. I finally got through to JetBlue customer service who corrected the issue and said that Bansal overcharged me.