Russel Miller is the best Russel Miller is the best customer service person I’ve ever dealt with. He really went above and beyond in helping me with my situation and brightened my day. Very grateful he answered the call and I can only assume the rest of Basal would be as accommodating. Such a wonderful experience!

I called a number on the Priceline… I called a number on the Priceline website that said call this number to get the cheapest flight. They never said who they were. I got price information for my family ticket pricing. Long story short, they sent a confirmation for me to sign for a split payment. I signed it. Then I started researching when I found out that they were a travel agent, not American Airlines. I immediately called my credit card when I read about them being a scam on several sites and reported them a scam. I could barely understand their accent. This company realized I cancelled the payment and harassed me by calling continuously the next day every minute or so. I never answered. Finally, I blocked there number. I reported them to my bank and was reissued a new card. They are scammers. Big time. Stay away from Bansal Travels.

Beware Similar to others, I have been scammed. This website is a completely fraudulent with persons acting as legitimate employees of an airline company. I am appalled and disgusted over this behavior of these individuals. “Oscar” pretended to be friendly and ended up getting my money. If you get a text or email, ignore it. Do not authorize anything through the information they sent you. If your card company sends you a fraud alert, please pay attention to it regardless of the amount. Although they will change, this was the contact info. I received. Phone: +1 (332) 600-1179, direct line: 18552092214. I am sure that this will keep happening but I do believe that I justice will one day come. Also make sure to report the site to google and the federal trade commission so that they can build a case against these people.

SCAMMERS!!! I was scammed by these people. My daughter and I missed our flight to Valencia in Spain on March 16th, 2022. I called this phone number 1 855 209 2214 (phone # provided by "Michael" in a message left on my answering machine claiming my flight credit has been issued) to reschedule /cancel our flight. They told us they will cancel our flight and refund us either my airline money or travel credit. They charged me $300 to cancel both flights. I did receive a cancellation phone message and email. Yet, after calling them numerous times to reschedule our trip, I was never able to speak with an agent. A year later today, We have never received any money back or travel credit. They scammed my daughter and me for a total of $1800. None of the 2 numbers I was provided works. STAY away from THESE PEOPLE ARE SCAMMERS & THIEVES!

Seat Changes Service was OUTSTANDING. AUSTIN SMITH Helped when no other one would... I'm so very grateful for your service. I can now enjoy my vacation from window view.... Excellent Service! Sincerely Thank you.