Amazing Customer Service, cannot recommend enough. Our family have just returned from our 10 night stay in New York and we booked using NewYork Stay web site. We just wan to tell others of the customer service we received from them, their Melissa went above and beyond the call of duty . From the moment we contacted them we were treated to an amazing personal service. All our mails were replied to instantly and Melissa calle dus several times to update us on the property we had booked . We cannot recommend her and New York stay enough.

Little Italy loft - 2 bdrm, not 3 as advertised. NYStay great to work with! Had a great booking experience with Chandra, and a good check in experience with Marlon. We stayed 5 nights at an apt in the heart of Little Italy on Mulberry St. Although advertised as a 3 bdrm, it's actually a 2 bdrm with a 3rd bed partitioned by bookcases in the living room, and a pull out sofa bed. This was not ideal or what we expected - the two people staying in that bed got little sleep due to the noise and lights from the living area. The other two bedrooms were quiet and fairly comfortable with portable heaters keeping it very cozy. The kitchen was well stocked with dishes, but needed a microwave and/or pots & baking dishes. There was no way to heat leftovers except with a frying pan. The full size fridge, gas stove and two full sinks were nice, though. We also enjoyed the large dining table, and lots of room to spread out in the large living room. Being right above several excellent Italian restaurants was wonderful, and made late night dining possible. The closest subway are about 4-6 blocks away - green and yellow lines, and they took us just about anywhere we wanted to go in uptown, downtown or midtown. We took the J train from the same stop out to the JFK Airtrain very inexpensively (although the whole trip took about 1.5 hours). Overall, I'd recommend it for the proximity to Soho, Little Italy and Chinatown, but think carefully about the bedroom placing (bring earplugs and sleep masks for the front room). Hopefully the owners will consider building a 3rd bedroom in the large dining space back by the other two rooms to make a real 3rd bdrm.

Above and Beyond New York Stay website was an easy way to find the ideal accomodation. I always received quick responses from the 24 hour team. The booking system was a very easy process. Contact with both New York Stay and property manager was re-assuring. I received many emails with info on the apartment and info on the city. The personal touch of going back and forth with Melissa made it so much easier. Payment was secure. Had the best trip to New York thanks to all to then above

soho loft in howard street great loft - perfect host (grateful to him for some very useful advice). you'd never think broadway is just a few yards away and honestly, do you really want to be part of all these sheep-herd-like tourists driven through gates and barriers? just running from one sightseeing place to the next and completely missing out NY. this place gives you the chance to LIVE for some days in NY, even more, it almost forces you to live this experience. if sterile, 0815 plushy hotel-rooms are your thing, then stay away. if you enjoy to have "smile to go", a wonderful cafe, just two steps away, to pick up your morning cafe latte together with croissants or scones and meet people in the street, then it's a must. unforgettable.

Very impressed with professional handling of the situation We were very happy with NewYorkStay.com's handling of every inquiry we made regarding our stay in new York. The accommodation was great and even though there was a problem, their professional handling of the situation ensured that it was rectified in a timely manner. Just the fact that we were able to contact them and get a response so quickly was comforting. I have highly recommended NewYorkStay.com to many of my colleagues.