Pleasant Customer Service There was a great level of communication between me, my partner and the guys who helped us at NewYorkStay to ensure we had the best possible experience ever. It was extremely pleasant and the whole process was easy.There was no problems checking in and me and my partner stayed for 4 days. The apartment was lovely and even though I would of liked a bigger kitchen everything else was great. I had great comfort when I slept in the bedroom and there was plenty of comfortable and luxurious furniture to use and relax on, everything was clean and there was plenty of space apart from the kitchen which was just a tiny bit smaller than I expected but even so it was great! Also a very lovely area of new york. I'll use again.

Amazing Customer Service, cannot recommend enough. Our family have just returned from our 10 night stay in New York and we booked using NewYork Stay web site. We just wan to tell others of the customer service we received from them, their Melissa went above and beyond the call of duty . From the moment we contacted them we were treated to an amazing personal service. All our mails were replied to instantly and Melissa calle dus several times to update us on the property we had booked . We cannot recommend her and New York stay enough.

Great Place To Stay - Value For The Money I am extremely pleased with the level of professionalism and politeness given by NewYorkStay.com's staff. I recently used NewYorkStay to book an apartment for a business trip and I wanted to ask a few pre-purchase questions and the customer support was perfect and sorted all of my questions straight away with honest and polite answers. Absolutely perfect, I'll definitely be using NewYorkStay again and recommending them to my friends and colleagues. The apartment was just lovely too, beautifully painted and maintained. Just beautiful. I don't regret using NewYorkStay for my apartment, not one bit. Our key-holder was extremely friendly and we had a lovely talk before I settled in to the apartment. I highly recommend them.

Amazing - what a great way to spend a week in NYC Having the freedom of your own place is a great feeling when exploring New York. It was our first time to the city and after a week of visiting all the sites we didn't want to leave. The staff at NewYorkStay also made our life much eaiser. I was worried that we wouldn't have the same access to tourist info by being in an apartment but the online help system meant that advice was literally one click away. Melissa gave us some fantasitc advice about things to do and places to eat. In fact, her recommendation for a lunch spot was easily the best lunch we had while in NY. Absolutely thrilled with this service and I know that if I ever return to New York I will be using NewYorkStay to find my accommodation!

Very impressed with professional handling of the situation We were very happy with NewYorkStay.com's handling of every inquiry we made regarding our stay in new York. The accommodation was great and even though there was a problem, their professional handling of the situation ensured that it was rectified in a timely manner. Just the fact that we were able to contact them and get a response so quickly was comforting. I have highly recommended NewYorkStay.com to many of my colleagues.