Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

Great site to book a beach vacation Great site to book a beach vacation. It has resorts all over the world and is really easy to use. Cool experiences too.

DON'T USE THEM! Bought the travel insurance - can't use the travel credit without calling to book because their "IT department doesn't know when it will be fixed". Called and spoke with an agent who made an appointment with me to book my trip - she never called. Spoke via email with someone else - the conversation could be summed up with a shrug emoji. This company does NOT care, and now I'm stuck booking a trip through them because they still have my money.

Follow up from October 28th, 2022. Regarding my post from October 28th. I received an email from BeachBound November 15th advising me to check my itinerary because the reservation was nearing. I responded with an email advising the itinerary (airline tickets) was still in error regarding not only the names on the ticket reservation but also that they were now listing 3 passengers for two tickets. I asked them to correct the names of the two passengers. I received no response. On October 22nd my spouse contacted United Airlines again and was again referred to Beach Bound. I called Beach Bound for the 3rd time and talked to a very pleasant (as always) man who indicated he wanted to help but ultimately told me he was able to do nothing to change what was listed on the tickets. He could not even provide me with verification for United Airlines stating that I have repeatedly appealed to them to fix the error so I would be better able to present my case when and if UA objects to the name discrepancy. He said he could not and repeatedly assured me that everything was going to work despite my name being stated in error.

Overcharging and under delivering … Bunch of false promises when I booked my vacation. We didn’t noticed until we took our trip that they overcharged us for the flight and the crappy hotel room. Donot use them. The hotel room was on the poor old side of the hotel, overcharged us to provide special seat which was not happening. She charged so much for the hotel and the flight. Everyone was shocked about how we paid for a crappy room and return flight. They lost a good customer. They compromised the delivery of service and charged more than others.