Terrible Terrible. Customer service dept are all new agents and never a supervisor or anyone on staff that can help or answer questions. Eternal hold every single phone call. I’ve called 10 times now with over 15 hours of call time and I still can’t get help with my vacation that I paid for. Spend a couple extra hundred dollars and book directly with the hotel. This company takes your money and will not answer calls.

Beachbound did not disappoint The whole booking and communication experience was amazing. Our family had a tremendous time at our destination. Easy to booking with step by step communication the entire time.

Great site to book a beach vacation Great site to book a beach vacation. It has resorts all over the world and is really easy to use. Cool experiences too.

Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

I don’t even think a 1 star is low… I don’t even think a 1 star is low enough! We booked a trip for 9 people and had to change destinations. While changing destinations one of our party’s name got changed wrongly. It has been a month long struggle our flight is tomorrow and it has not been corrected. One email stating it would be corrected 7 day before flight. Now I am on hold again with a nice lady who doesn’t have any power to do anything to help, you can’t get to anyone who can do anything. If they resolve everything and refunded our money I WOULD NOT EVERY use this sight again!