The customer service has been so… The customer service has been so helpful as we planned our upcoming trip to Montego Bay. Everything has been so simple and efficient. I am looking forward to my upcoming trip.

They delayed making a payment to… They delayed making a payment to suncountry so we had no confirmation # with suncountry to book seats, so the good seats were taken

Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

Great site to book a beach vacation Great site to book a beach vacation. It has resorts all over the world and is really easy to use. Cool experiences too.

Worst customer service Ever! Worst customer service I’ve ever experienced. Do not book with this company! We booked a family vacation for 9, you can only have 8 people on one booking, so had to complete two separate bookings. On one, we could only select basic economy for the flight. We had to change our destination and BeachBound could not assist. We could cancel or change destinations and forfeit the entire money paid. A representative told us if we canceled then rebooked within 7 days, we would get the $100 penalty fee back for 4 people PLUS $200 airline penalty for 4. We followed these directions and rebooked the next day. When inquiring about the $1200 in penalty credit, we were then told we would not get anything as we did a change in destination. After explaining the directions given, I was told they would review the call and get back to me. That was6 days ago, no response! Reviewed our new booking and found the agent entered my last name for my future son in law, called to correct the last name - Again, they can do nothing. Explained the agent verified the spelling of first and middle names, but as he could not pronounce my last name, just added it in. This place is a total ripoff!