Refund not issued I booked my vacation package with Beach Bound Vacations to Jamaica. My flight involuntarily got canceled three times and I decided to cancel my reservation. I received an email from the airline saying that I will be compensated my full refund. I spoke with several agents from Beach Bound stating that I will receive my full refund and every agent told a different lie on when I’ll be receiving my refund. It’s been 25 days now since I’ve been fighting with Beach Bound and there is no resolution. Frontier has already issued my refund to Beach Bound, I do not understand what it’s taking their accounting department so long to issue it back to me. This company is a scam! Beware of them.

Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

Beachbound did not disappoint The whole booking and communication experience was amazing. Our family had a tremendous time at our destination. Easy to booking with step by step communication the entire time.

Do not book through this company Do not book through this company! I have had a horrible experience with them. I haven't even gotten on the plane for my vacation yet, and it is already a nightmare, which has me fearful of what is to come. Last month I booked my daughter's senior trip through BeachBound. I spent a good bit of time selecting flights and seats on flights, including upcharges for premium and economy plus seats that increased the total of the trip nearly $1k. Last week I checked the flights through United and there were no seats selections whatsoever. I called United and they referred me back to Beach Bound. I've called three times now, chatted once and emailed once. I never received a response to my chat request or email. The only response I get is the system does not show the seat selections. I selected seats and paid for them. I've been placed on hold for hours at a time. I've asked to speak to supervisors and been hung up on three times. I'm currenly on hold now and have been so for almost two hours. The agents are not knowledgeable and do not provide any meaningful assistance. They give you the run around for hours and there's never a supervisor to take the call. I have asked for corporate information so that I might can reach someone who can actual assist me, and they refused to disclose that information. I have now had to reselect and repurchase seats, which costs me another $1k. It appears fraudulent to have a customer pay for seat selection, pocket the money, and then not forward the seat selections to the airline, forcing the customer to reselect and repay for seats that have already been paid for. I thought the company was reputable based on the Today show endorsement on their website, but clearly it is not. This is the worst customer service I have dealt with in a very long time. The company has not acted in good faith. Do not book through them! You will regret. I do!

Great site to book a beach vacation Great site to book a beach vacation. It has resorts all over the world and is really easy to use. Cool experiences too.