Beachbound is Trash Worst ever! I advise not to book through beachbound. The customer service agent is not knowledgeable & they're rude. They don't know what they are doing. They said one thing and did something totally different from what was discussed. I will never use them again

They delayed making a payment to… They delayed making a payment to suncountry so we had no confirmation # with suncountry to book seats, so the good seats were taken

Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

Horrible company run far Horrible company run far! Tried to make my reservation online got to the payment and put in all my information only for an error message to come back, tried 6 more times to do this and it kept saying technical error please try again. So finally I gave up and called. In the mean time of waiting I checked my bank only to find out they had taken the money each time but I never got a reservation number so they are now claiming they don't have my money and I have until 5 pm today to pay again or my trip will be canceled. I don't have the money to pay again they have left me without a penny in my account that I can't get back from either the bank or them until I file a dispute. This is absolutely horrible I have waited 10 years for this trip and now I have to deal with this. I'm beyond upset and it's nobodys fault they blame the whole thing on me and all they keep asking for is my new payment information to make sure I don't lose trip. Really how is one supposed to come up with $20,000 plus in 1 day to book 1 vacation you already robbed me 1 time today! Stay far away from this company don't do it it is also affiliated with Apple vacation which I didn't know until it was to late and they have horrible reviews too.

Worst customer service Ever! Worst customer service I’ve ever experienced. Do not book with this company! We booked a family vacation for 9, you can only have 8 people on one booking, so had to complete two separate bookings. On one, we could only select basic economy for the flight. We had to change our destination and BeachBound could not assist. We could cancel or change destinations and forfeit the entire money paid. A representative told us if we canceled then rebooked within 7 days, we would get the $100 penalty fee back for 4 people PLUS $200 airline penalty for 4. We followed these directions and rebooked the next day. When inquiring about the $1200 in penalty credit, we were then told we would not get anything as we did a change in destination. After explaining the directions given, I was told they would review the call and get back to me. That was6 days ago, no response! Reviewed our new booking and found the agent entered my last name for my future son in law, called to correct the last name - Again, they can do nothing. Explained the agent verified the spelling of first and middle names, but as he could not pronounce my last name, just added it in. This place is a total ripoff!