Follow up from October 28th, 2022. Regarding my post from October 28th. I received an email from BeachBound November 15th advising me to check my itinerary because the reservation was nearing. I responded with an email advising the itinerary (airline tickets) was still in error regarding not only the names on the ticket reservation but also that they were now listing 3 passengers for two tickets. I asked them to correct the names of the two passengers. I received no response. On October 22nd my spouse contacted United Airlines again and was again referred to Beach Bound. I called Beach Bound for the 3rd time and talked to a very pleasant (as always) man who indicated he wanted to help but ultimately told me he was able to do nothing to change what was listed on the tickets. He could not even provide me with verification for United Airlines stating that I have repeatedly appealed to them to fix the error so I would be better able to present my case when and if UA objects to the name discrepancy. He said he could not and repeatedly assured me that everything was going to work despite my name being stated in error.

The customer service has been so… The customer service has been so helpful as we planned our upcoming trip to Montego Bay. Everything has been so simple and efficient. I am looking forward to my upcoming trip.

Less than one star Less than one star. Terrible customer service from beach bound to the airlines. Over 24 hours without our luggage. Having to buy supplies to make it through the day after getting travel insurance . DO NOT RECOMMEND AMERICAN AIRLINES. NOT ACCURATE UPDATES FOR CUSTOMERS.

Refund not issued I booked my vacation package with Beach Bound Vacations to Jamaica. My flight involuntarily got canceled three times and I decided to cancel my reservation. I received an email from the airline saying that I will be compensated my full refund. I spoke with several agents from Beach Bound stating that I will receive my full refund and every agent told a different lie on when I’ll be receiving my refund. It’s been 25 days now since I’ve been fighting with Beach Bound and there is no resolution. Frontier has already issued my refund to Beach Bound, I do not understand what it’s taking their accounting department so long to issue it back to me. This company is a scam! Beware of them.

Beach Bound was so easy to book with Beach Bound was so easy to book with. It was a wonderful trip from the Amstar transportation, which was wonderful to checking into the hotel. They were also available for any questions that came up. Will definitely book with them again.