Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

Follow up from October 28th, 2022. Regarding my post from October 28th. I received an email from BeachBound November 15th advising me to check my itinerary because the reservation was nearing. I responded with an email advising the itinerary (airline tickets) was still in error regarding not only the names on the ticket reservation but also that they were now listing 3 passengers for two tickets. I asked them to correct the names of the two passengers. I received no response. On October 22nd my spouse contacted United Airlines again and was again referred to Beach Bound. I called Beach Bound for the 3rd time and talked to a very pleasant (as always) man who indicated he wanted to help but ultimately told me he was able to do nothing to change what was listed on the tickets. He could not even provide me with verification for United Airlines stating that I have repeatedly appealed to them to fix the error so I would be better able to present my case when and if UA objects to the name discrepancy. He said he could not and repeatedly assured me that everything was going to work despite my name being stated in error.

Less than one star Less than one star. Terrible customer service from beach bound to the airlines. Over 24 hours without our luggage. Having to buy supplies to make it through the day after getting travel insurance . DO NOT RECOMMEND AMERICAN AIRLINES. NOT ACCURATE UPDATES FOR CUSTOMERS.

Great trip with no problems!!! Awesome!!! We had a great trip to Sint Maarteen a few weeks ago using Beach Bound! Everything went great with the travel details and the timing of the flights was perfect! We had one little issue with the AI hotel and it was corrected within a few hours to great satisfaction! I would definitely use Bech Bound again!!!!

Beach Bound was so easy to book with Beach Bound was so easy to book with. It was a wonderful trip from the Amstar transportation, which was wonderful to checking into the hotel. They were also available for any questions that came up. Will definitely book with them again.