Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

The customer service has been so… The customer service has been so helpful as we planned our upcoming trip to Montego Bay. Everything has been so simple and efficient. I am looking forward to my upcoming trip.

Great trip with no problems!!! Awesome!!! We had a great trip to Sint Maarteen a few weeks ago using Beach Bound! Everything went great with the travel details and the timing of the flights was perfect! We had one little issue with the AI hotel and it was corrected within a few hours to great satisfaction! I would definitely use Bech Bound again!!!!

What an amazing Experience!! What an amazing Experience!!! From the customer service (Joe) right down to the transportation to and from the resort!!! I highly recommend using Beachbound and we plan on using them again! The ease of it all made for a relaxing vacation one we will never forget we can't thank Beachbound for their service and friendly services we were given!

Terrible Terrible. Customer service dept are all new agents and never a supervisor or anyone on staff that can help or answer questions. Eternal hold every single phone call. I’ve called 10 times now with over 15 hours of call time and I still can’t get help with my vacation that I paid for. Spend a couple extra hundred dollars and book directly with the hotel. This company takes your money and will not answer calls.