beachbound.com

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2.25
Based on 20 Reviews

5

30.00%

4

0.00%

3

0.00%

2

5.00%

1

65.00%
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Tonya Leeth
JM

Beachbound is Trash Worst ever! I advise not to book through beachbound. The customer service agent is not knowledgeable & they're rude. They don't know what they are doing. They said one thing and did something totally different from what was discussed. I will never use them again

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Rodney Adams
GB

Great trip with no problems!!! Awesome!!! We had a great trip to Sint Maarteen a few weeks ago using Beach Bound! Everything went great with the travel details and the timing of the flights was perfect! We had one little issue with the AI hotel and it was corrected within a few hours to great satisfaction! I would definitely use Bech Bound again!!!!

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Britney Thomas
GB

Terrible Terrible. Customer service dept are all new agents and never a supervisor or anyone on staff that can help or answer questions. Eternal hold every single phone call. I’ve called 10 times now with over 15 hours of call time and I still can’t get help with my vacation that I paid for. Spend a couple extra hundred dollars and book directly with the hotel. This company takes your money and will not answer calls.

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Gina Wilhelm
GB

Customer service we had hotel issues Customer service we had hotel issues. Call customer service they said they had to get back to us never did. I would not recommend using Beach Bound travel!!!

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jen
GB

DON'T USE THEM! Bought the travel insurance - can't use the travel credit without calling to book because their "IT department doesn't know when it will be fixed". Called and spoke with an agent who made an appointment with me to book my trip - she never called. Spoke via email with someone else - the conversation could be summed up with a shrug emoji. This company does NOT care, and now I'm stuck booking a trip through them because they still have my money.

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