Lianne
NZOh mate, don't Trip into this scam! This is a total scam, none of the phone numbers are valid. In my call log I see they routed through Kuala Lumpur, Indonesia and the Philippines, although they are New Zealand hard lines and mobile numbers. In emails there is no option to click on the highlighted e-ticket number or booking ref, although it says the booking is confirmed. The bank's fraud team has advised to dispute. 15/9/23 - My money has now been returned via a bank dispute process. Do not book with this site, it is a total scam.
Flynn Pearce
NZSCAMMERS!!!! SCAMMERS!!!!! Booked flights through sky scanner and immediatly they asked for more money to pay for bagge that was supposed to be included. We then went on there website only to find fake address and phone numbers. I have since learnt skyscanner does no due diligence what so ever in recommending flight agents. I hope someone will read this and not make the same mistakes. Very expensive lesson
Makoto Kanashiro
NZSame complaining about TRIPOMATE Same complaining about TRIPOMATE, I bought 2 tickets and I didn’t receive them, they cancelled my flight and never got my refund, skyscanner cannot do anything about it Totally disappointed for losing my money
Arohi
GBI am so happy ☺️ Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.
marjorie casado
NZBooked a ticket last 26th of July but… Booked a ticket last 26th of July but got no email confirmation. My card was charged. I tried contacting them several times but got no response. Even trying to call all their numbers but it says invalid. Can anyone help me? I would appreciate if you can provide me the best way to contact them.