SCAM Scam website same as many others , i got scamed. stay way from this website. no answer and even you can't sign this website. there was no record of my order. They naver send me the comfirmation of payment or cancellation about my order. i didn't get any ticket, payment was done by my ASB Creditcard. I have to contact my creditcard company and request cancel it. Tripomate refuse to pay money back. Date of experience: 18 June 2023

Hi fellow travelers, Hi fellow travelers, This travel agent is crook. To do business mean you will get into a terrible experience. ( tracing your money back from your financial institutions, spend endless times to following dispute). Why not use other reputable travel company like Webjet or Flight Centre for peace of mind.

SCAM - Avoid at all costs This is a scam. They will take your money, book a real ticket and send the confirmation, then immediately cancel the ticket without you knowing. I checked on the airline website a while after I booked and saw my ticket was cancelled without my consent. They were unresponsive when asked about it. If you have been scammed by these people, contact your airline and your bank immediately.

In no time In no time, Tripomate has become one of my preferred platforms for hotel and flight bookings. It’s one platform that just keeps on giving and giving great tailored booking experiences to its users, and you simply can’t ask for more. Tripomate is here to stay and you won’t be able to say anything otherwise. With a dedicated team like theirs’, there’s a lot to love and like here.

Horrible!!! I bought 3 tickets from Tripomate. One of which was void. He didn't reply to emails and or refunded $4xxxnzd. China Southern Airlines also stepped in to help urge him to refund, but now it has been almost a month still no any reply. I reported to the Consumer Guarantees Act! It has been almost 3 months and there is still no reply. I already reported to the BBB of USA and the Dispute Tribunal of New Zealand.