I am so happy ☺️ Tripomate has a lot of things going in its favour, but its support team is one of the most sorted ones that I’ve encountered in a long, long time. They’re very aware of what’s needed and what’s going to take extra time and this just comes together with too much impact.

If I could give a zero star or minus I… If I could give a zero star or minus I would…all I can say is nothing, that is they gave me absolutely nothing for whatever their fee is on the ticket. Luckily in the end China Southern airlines acknowledged the booking and payment… even Tripomates address in Auckland NZ is fake. Stay well away where you can, just a waste of time and energy as well as money in the some other cases, we were lucky, avoid at all cost!!!

In no time In no time, Tripomate has become one of my preferred platforms for hotel and flight bookings. It’s one platform that just keeps on giving and giving great tailored booking experiences to its users, and you simply can’t ask for more. Tripomate is here to stay and you won’t be able to say anything otherwise. With a dedicated team like theirs’, there’s a lot to love and like here.

Horrible!!! I bought 3 tickets from Tripomate. One of which was void. He didn't reply to emails and or refunded $4xxxnzd. China Southern Airlines also stepped in to help urge him to refund, but now it has been almost a month still no any reply. I reported to the Consumer Guarantees Act! It has been almost 3 months and there is still no reply. I already reported to the BBB of USA and the Dispute Tribunal of New Zealand.

Same complaining about TRIPOMATE Same complaining about TRIPOMATE, I bought 2 tickets and I didn’t receive them, they cancelled my flight and never got my refund, skyscanner cannot do anything about it Totally disappointed for losing my money