WE LOST $2500 DOLLARS!!!!!! WE LOST $2500 DOLLARS!!!!!! IF ANYONE ON HERE WOULD LIKE TO FORM A GROUP TO TAKE ACTION AGAINST THESE UNSCRUPULOUS CHARACTERS PLEASE CALL ME! JASON 021 981 559 My partner booked a ticket to South America providing his passport details. Company got his name wrong and ticket was voided! We investigated the company and they had bogus offices in Wynyard Quarter. On further investigation we found the directors residential address: Rashmi Choudhary 1/47 Micheals Avenue Ellerslie 1051 Auckland New Zealand She was very surprised when we turned up at her front door! Any of you may like to pay her a visit yourself! We noticed she put up a large security gate after our visit though! We ended up taking them to small claims court but unfortunately any agreement online that is clicked on is final even though they were in the wrong. The judicator ruled in their favor and we lost everything. I would like to take this matter further so anyone wishing to bring this scurrilous organization to task please contact me and we can go through legal processes to retrieve our losses. Jason

SCAMMERS!!!! SCAMMERS!!!!! Booked flights through sky scanner and immediatly they asked for more money to pay for bagge that was supposed to be included. We then went on there website only to find fake address and phone numbers. I have since learnt skyscanner does no due diligence what so ever in recommending flight agents. I hope someone will read this and not make the same mistakes. Very expensive lesson

SCAM Scam website same as many others , i got scamed. stay way from this website. no answer and even you can't sign this website. there was no record of my order. They naver send me the comfirmation of payment or cancellation about my order. i didn't get any ticket, payment was done by my ASB Creditcard. I have to contact my creditcard company and request cancel it. Tripomate refuse to pay money back. Date of experience: 18 June 2023

Horrible!!! I bought 3 tickets from Tripomate. One of which was void. He didn't reply to emails and or refunded $4xxxnzd. China Southern Airlines also stepped in to help urge him to refund, but now it has been almost a month still no any reply. I reported to the Consumer Guarantees Act! It has been almost 3 months and there is still no reply. I already reported to the BBB of USA and the Dispute Tribunal of New Zealand.

In no time In no time, Tripomate has become one of my preferred platforms for hotel and flight bookings. It’s one platform that just keeps on giving and giving great tailored booking experiences to its users, and you simply can’t ask for more. Tripomate is here to stay and you won’t be able to say anything otherwise. With a dedicated team like theirs’, there’s a lot to love and like here.