** Misleading Information and Bad… ** Misleading Information and Bad Customer Service ** Don't buy a Sightseeing Pass as it could ruin your vacation days and planning esp if you are with family. Their site is full of misleading information and customer service is horrible. Post-cruise we planned to spend two nights in Miami with a specific plan to visit 4 attractions, so we bought a 4-attractions Flex pass for 3 adults and 1 child costing us $400+ Big Bus Night Tour: We went there and the bus driver told us the QR code was only for the day tour. I called customer service, they said the pass is only for the day tour. I told the agent the website clearly says you could either choose a day or night tour. Instead of apologizing for misleading information and ruining our precious evening time in Miami, the agent was rude and said we couldn't get a refund, and advised us to visit other attractions. Really? we bought a Flex Pass so we could visit specific attractions and not just any attractions. They ruined our precious evening and cost us $60+ for the taxi on top of non-usable $400+ passes for this attraction. Here are the specific words from their site and app: "Sightseeing DAY Pass and FLEX Pass holders can choose EITHER the Big Bus Classic Hop-on Hop-off Miami Tour OR the Big Bus Panoramic Night Tour."

Sightseeing pass perfect This pass was excellent for us .four of us had the 2 day pass and used it on statue of liberty and Ellis Island tour,intrepid, one world observatory, empire state building big bus and top of the rock no problem whatsoever they just scanned our QR code on the sightseeing pass

Very disappointed Very disappointed. Bought the 3 day pass for 2 people. The majority of attractions were closed and verified on first tour bus. The tours are long and realistically you will get 2 attractions in a day and 1 at night if using jazzy pass and no vehicle. However that is if your ambitious, fast, a seasoned tourist and don't want to enjoy a leisure breakfast or lunch. Enjoy the food, culture, music and history of New Orleans but just buy individual attractions once you get there.

do not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel

DO NOT USE!! DO NOT USE!!! No answer to emails or calls, NYC office closed, no recent instagram posts, no replies to online feedback, it appears that this company have gone bust but are still selling on their website, Choose another company instead or you could loose your money!