S C
ESNo pass sent- Money lost Honestly 1 star because I can’t give them less. I bought one of their flex passes for over 250$ to visit New York with my boyfriend last Tuesday. It’s Sunday and I haven’t heard from them. I can’t find their offices and I can’t call anybody since I’m visiting from another country and don’t have an American number to use. They don’t reply emails and they have basically ruined my trip.
Jo
GBVery disappointed Very disappointed. Bought the 3 day pass for 2 people. The majority of attractions were closed and verified on first tour bus. The tours are long and realistically you will get 2 attractions in a day and 1 at night if using jazzy pass and no vehicle. However that is if your ambitious, fast, a seasoned tourist and don't want to enjoy a leisure breakfast or lunch. Enjoy the food, culture, music and history of New Orleans but just buy individual attractions once you get there.
Zaz
DERun away ! We are sold a pass with a list of attractions that disappear during our stay... We arrive more than one hour before the departure of a boat for the most interesting cruise, and we are told that there is no more place. They tell you that you can use the hop-on hop-off bus every day that you use the day-pass, and on the spot, they tell you that it is not possible, only once, because the company was taken over by another one or whatever (which does not interest us). Promises were not kept, and no compensation was offered...run away!
Emma Walker
GBI wish I could give it no stars I wish I could give it no stars. Worst. Company ever! DO NOT TOUCH this company!! The worst customer service in the world. Even after a battle with breast cancer they would not consider transferring our passes to another date. Leaving us £1200 out of pocket. Disgusting service. 🤬
Cheryl Spadafora
GBdo not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel