Worst experience ever Worst experience ever ! We wasted our time and money buying this stupid pass ! Even after buying the pass , we have to make timely reservations and wherever we go is fully booked for the day ! So this pass was good for nothing ! EVEN THE CUSTOMER SERVICE MANAGER WAS THE WORST THING EVER! What a waste ! never buy this pass

No pass sent- Money lost Honestly 1 star because I can’t give them less. I bought one of their flex passes for over 250$ to visit New York with my boyfriend last Tuesday. It’s Sunday and I haven’t heard from them. I can’t find their offices and I can’t call anybody since I’m visiting from another country and don’t have an American number to use. They don’t reply emails and they have basically ruined my trip.

do not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel

Bus Ticket not working as it should We wanted to travel by Bus to the Outlet Woodbury. As we showed our Tickets to the Bus driver, he told us we had to exchange our virtual for a real ticket, because Sight Seeing NY is just a 3rd party. End of the story we searched 30mins for the ticket counter and afterwards had to wait over 1 hour until the next Bus arrived. No kind of Information from SSNY regarding the Exchange of the ticket!

DO NOT USE!! DO NOT USE!!! No answer to emails or calls, NYC office closed, no recent instagram posts, no replies to online feedback, it appears that this company have gone bust but are still selling on their website, Choose another company instead or you could loose your money!