S C
ESNo pass sent- Money lost Honestly 1 star because I can’t give them less. I bought one of their flex passes for over 250$ to visit New York with my boyfriend last Tuesday. It’s Sunday and I haven’t heard from them. I can’t find their offices and I can’t call anybody since I’m visiting from another country and don’t have an American number to use. They don’t reply emails and they have basically ruined my trip.
Russ Unsworth
GBSightseeing pass perfect This pass was excellent for us .four of us had the 2 day pass and used it on statue of liberty and Ellis Island tour,intrepid, one world observatory, empire state building big bus and top of the rock no problem whatsoever they just scanned our QR code on the sightseeing pass
JFez
GBComplete waste of money Paid almost $500 for a three-day pass. But then found most of the attractions required you to book in advance (subject to availability), and when we tried to book, we got no response from the providers. As we were only in NY for a few days, we then had to book directly and pay for the attractions. Contacted Sightseeing Pass (automated response we will be in touch within 48 hours - no good to us as at that time we would be on our way home). And then received a bland email, no insurance, not our problem! Waste of money, steer well clear.
Emma Walker
GBI wish I could give it no stars I wish I could give it no stars. Worst. Company ever! DO NOT TOUCH this company!! The worst customer service in the world. Even after a battle with breast cancer they would not consider transferring our passes to another date. Leaving us £1200 out of pocket. Disgusting service. 🤬
Niamh Armstrong
IEWorked well for most attractions Worked well for most attractions, email each place ahead if you can to make sure. We emailed a few cruise companies which replied saying they didn’t take the pass, even though listed on website. If you do email though, you should have no problem. We used it for MoMa, Madame Tussaud’s, Empire state, The Edge, Top of the Rock, Big Bus tour, and Circle Line cruises with a 2-day Day Passes. (Maybe even more, can’t remember) - definitely got our money’s worth. Would recommend if you are able to put a bit of planning into it so you definitely get your money’s worth