NO REFUND EVEN THOUGH I PURCHASED INSURANCE !! :-( I Bought 3 flexi sightseeing passes for New York to save money We were so busy with places to see that we only used 4 out of the 7 passes . I also purchased the insurance just incase i didn't use all my passes . I have been emailing them now for over two weeks but no response from any of my emails . Looks like i will not get a refund as i originally thought based on purchasing the insurance. The telephone number is only any good if you live in the USA anywhere else in the world you cannot get in contact with them via the phone . Based on my experience with no communication and reading other reviews too i wouldnt even give it 1 star ...

do not use this company do not use this company it is a waste of money you cannot get the attractions you want once you purchase the pass and it’s very difficult to get a refund even if you paid extra to be able to cancel

PERFECT I don't understand the negative reviews. I have been to New York in August and bought the 6-day pass. We visited an incredible amount of attractions always finding a spot and never having to book in advance. Also, we made a math: had we had to pay for the attractions outside the pass, we would have spent $600. We saved $300.

No pass sent- Money lost Honestly 1 star because I can’t give them less. I bought one of their flex passes for over 250$ to visit New York with my boyfriend last Tuesday. It’s Sunday and I haven’t heard from them. I can’t find their offices and I can’t call anybody since I’m visiting from another country and don’t have an American number to use. They don’t reply emails and they have basically ruined my trip.

Efficient How to do - in our case NY in a day. With The Sightseeing Pass. The choice of routes are sufficient, the running hours are pleasant and once you have acquired an eye for the stops ( not very clear amidst all other signs) easy to hop on and off. The buses are a tad old and scruffy, one broke down on us and another had a de-faulty announcement system, however the enthusiasm and knowledge of the drivers makes up for that easily. Best way to get a feel of the place and best activity for a first impression.