Especially from singapore to kathmandu… Especially from singapore to kathmandu nepal ,they really need to upgrade the facilities such as atleast an infotainment system. It feels like 4 days just to travel 4 hrs flight Plzz do something.

We love our flight Our flight to Singapore from London Heathrow was just amazing. It was 13 hours direct flight with Airbus A380. The staff was amazing, kind, polite, friendly and professional. On the board they offered a lot of options as a food and drinks, nice choice of nibbles that we loved. The seats are very comfortable, each seat is provided with pillow and blanket, eye masks and sets of headphones to connect to your screen. It was a huge option of films and music.In the toilet you can find all amenities that you may need like toothbrush and toothpaste, period pads. We really enjoyed the flight and the amazing Singapore.

WORST AIRLINE!! RUBBISH SERVICE WORST AIRLINE!!! Cost me money for their incompetence as an airline. Been making a complaint to be told by the rude staff they won’t speak to anyone on the phone and all done by email. Won’t just pick up the phone and actually provide customer care. The plane was old, dirty and not what I expected. EASY JET provides a better service. Shocking company. Make sure to avoid.

Follow up with left-behind cabin baggage was excellent Flew into Changi from Milan. Granddaughter left her iPad in seat pocket at Changi, by the time we realised we were already boarding the Melb fight. Contacted SATA from Melbourne via the online enquiry form then followed up with a number of emails. So a fair bit of faffing around over a few weeks but the end result was that they delivered the iPad to the Singapore Airlines office at Melbourne airport at no cost to us.

Totally disappointed Totally disappointed! Nobody from the airline is assisting, updating and providing the passengers the information we needes. We were just thrown here without food and accommodation. Avoid this airline