ATTN: protect your hard earned money and fly emirates Absolutely shocking service ! When you ask for them to deal with anything other than a sale they have no idea what to do or say. They did not advocate for me with the airline the way a travel agent should. Instead became rude to me. Protect your money and use someone else. Attached is an email from Singapore stating that once I send “proof” through that an unexpected error occurred during the booking process they would issue me a cancellation/ refund. They still won’t tell me exactly what is considered “proof” It also states “the passenger should review the flight once I receive the confirmation number otherwise I can request cancellation or refund” I can only receive a confirmation number after I have booked. So as soon as I received this confirmation number I tried to correct the error and no one is telling me still what is considered “proof“

Especially from singapore to kathmandu… Especially from singapore to kathmandu nepal ,they really need to upgrade the facilities such as atleast an infotainment system. It feels like 4 days just to travel 4 hrs flight Plzz do something.

Useless customer care Their customer care is absolutely useless. My husband tried adding his frequent flyer number to the flight booking. But they won't allow it because his name "doesn't match". This is because his first name and middle name hasn't got a space on the flight ticket which is correct! I have purchased flight ticket via an agency. They wouldn't add my frequent flyer number on the booking as I will need to do it via agency. Just a lot of excuses to try and avoid work and make it difficult for the customers!

Great help from Miko, Rahmad and Vicky In the afternoon of Tuesday 9 January me and my family travelled from Medan to Singapore. Due to circumstances we had to reschedule the flight for a family member. We had great help from Miko, Rhamad and Vicky of Singapore Airlines and everything was arranged that we could travel with our whole family united. We are very thankful to the people of Singapore Airlines and Miko, Rhamad and Vicky especially. Best regards Prof dr Peter van der Kraan ( The Netherlands)

Excellent Where do I begin Singapore Airlines are simply the best airline to travel with Their in flight service goes above and beyond nothing is to much trouble for them. The inflight menu is excellent and the wines are very good to Only very very slight issue was the AC was a bit cold at times Have travelled with all the major airlines over the years and Singapore are top of the table. When travelling to Asia will go with them Keep up the great work getting to the top is easy but staying there is harder