The worst business class seat The worst business class seat, cannot lie horizontal like other airline business class seats, had to sleep in an uncomfortable diagonal position and this is not we paid for or expected. Don't waste your time in flying Singapore airline business class, not worth the money, fly Qatar, Emirates, JAL etc.

WORST AIRLINE!! RUBBISH SERVICE WORST AIRLINE!!! Cost me money for their incompetence as an airline. Been making a complaint to be told by the rude staff they won’t speak to anyone on the phone and all done by email. Won’t just pick up the phone and actually provide customer care. The plane was old, dirty and not what I expected. EASY JET provides a better service. Shocking company. Make sure to avoid.

Totally disappointed Totally disappointed! Nobody from the airline is assisting, updating and providing the passengers the information we needes. We were just thrown here without food and accommodation. Avoid this airline

Please upgrade your website - you are losing business ! Please upgrade your website - it is completely useless when prompts don't work and information which is entered does not register. You are left sitting in a page that does not process anything and does not let you proceed in the reservation process. You are losing online business. I have attempted several times to book flights on the Singapore Airlines website to be told that my password is invalid, but it does not allow me to reset it. Does Singapore Airlines no longer want loyal customers ? I ended up booking with other airlines on more than one or two or three occasions. Very disappointing !

Especially from singapore to kathmandu… Especially from singapore to kathmandu nepal ,they really need to upgrade the facilities such as atleast an infotainment system. It feels like 4 days just to travel 4 hrs flight Plzz do something.