Enoch Jean-Mark
GBI really hate this airline man I really hate this airline man. They can't even get their credits system right. They have these stupid voucher programs that you have to use before a certain date if you don't book a flight but they don't actually count s flight credits because flight credits somehow don't expire. It's extremely confusing and not worth the hassle for an airline that barely goes any where even domestically. I'm at the end of my rope with them, truly
Karmon
GBWe have used Southwest a number of times We have used Southwest a number of times and we have been very pleased with the service. We just got back from Panama city Florida and the service at check in all the way to boarding was seamless. The Southwest flight attendants are great! Can't go wrong with 1st bag free also. Personally, we like the choose your own seating once on board verses the assigned seating on other airlines.
Ken Moody
GBBUYER BEWARE BUYER BEWARE! Early check in fees are non-refundable. I learned the hard way and thank goodness it was only $25. Everyone should know this before adding the early check-in. Very customer unfriendly!
Chad Correia
GBAudios Southwest! Audios Southwest!! And for good I am transfering my business, I'm sure along with thousands of others after your 2022 Christmas debacle to an airlines that will, unlike you, earn and deserve my frequent flyer business and not leave me stranded out of state having to rent a car to get home! You don't deserve my business nor will you ever see a penny from me again!! Ever!
jennifer conway
GBWorst airline never upgrade a rip off Worst airline. I made the mistake of paying double for their “ business class.” What a huge mistake. I thought I was treating myself but unfortunately about 30% pre boarded and took all of the premium rows. So even being A3, I was far back, crappy uncomfortable seats. Pro tip, fake a handicap and you can get the perimeter seats for no extra charge.