Southwest is the best. Southwest has always been my go to airlines. Being wheelchair bound disabled, no airlines has done such a outstanding job as Southwest. They've always treated me with upmost respect, helping me from my chair into my seat and folding my power wheelchair down so it can be loaded into the belly of the plane. Of all my locations, the staff that handles luggage, has taken great care of my wheelchair as it weighs 65 lbs. I can't express my gratitude enough for all they do.

I really hate this airline man I really hate this airline man. They can't even get their credits system right. They have these stupid voucher programs that you have to use before a certain date if you don't book a flight but they don't actually count s flight credits because flight credits somehow don't expire. It's extremely confusing and not worth the hassle for an airline that barely goes any where even domestically. I'm at the end of my rope with them, truly

BUYER BEWARE BUYER BEWARE! Early check in fees are non-refundable. I learned the hard way and thank goodness it was only $25. Everyone should know this before adding the early check-in. Very customer unfriendly!

Audios Southwest! Audios Southwest!! And for good I am transfering my business, I'm sure along with thousands of others after your 2022 Christmas debacle to an airlines that will, unlike you, earn and deserve my frequent flyer business and not leave me stranded out of state having to rent a car to get home! You don't deserve my business nor will you ever see a penny from me again!! Ever!

Double charged for same flight, horrible customer service. I missed my flight due to auto problems, then when I got to the airport, the agent booked me for the next flight. Except she didn't book my second leg, or my return flights, and didn't tell me. At the gate I asked the gate agent about my connecting flight and the guy said I didn't have one. So he booked that for me, but didn't book a return flight, and he didn't tell me that. I guess, stupid me, I assumed those jerks would know I have to get back home and paid for a round trip fare. A couple days later when I didn't see a "check in" email for my return flight. I called and they said I didn't have a return flight and would have to pay another $198 to fly back. So I got double charged for the exact same flight because two agents screwed up. Their customer service/complaints people basically told me to go pound sand, it's just policy. What crap. I've never been treated so badly by an airline, and I fly a ton. That's it for southwest. I'm taking my business elsewhere.