Canceled flight with no compensation 0r… Canceled flight with no compensation 0r concern. Very rude could careless attitude 😒 don't fly this group or you will be regretting it. Bad employees who offer no help at all. They should all be fired.

Audios Southwest! Audios Southwest!! And for good I am transfering my business, I'm sure along with thousands of others after your 2022 Christmas debacle to an airlines that will, unlike you, earn and deserve my frequent flyer business and not leave me stranded out of state having to rent a car to get home! You don't deserve my business nor will you ever see a penny from me again!! Ever!

Southwest is the best. Southwest has always been my go to airlines. Being wheelchair bound disabled, no airlines has done such a outstanding job as Southwest. They've always treated me with upmost respect, helping me from my chair into my seat and folding my power wheelchair down so it can be loaded into the belly of the plane. Of all my locations, the staff that handles luggage, has taken great care of my wheelchair as it weighs 65 lbs. I can't express my gratitude enough for all they do.

Great service. The day before our scheduled flight I checked in through the app. I called my wife to ask if she had checked in, but she was having difficulty w/the app. I called customer service. Within a few minutes the customer service rep had fixed the problem & even had her booked in a better group. SWA customer service doesn't always get the credit & positive recognition they deserve. In addition, when we were checking in for our flight, there was a line for 75 plus people. The local SWA employee in St. Louis had a great attitude & was so positive in all her interactions with all those trying to check in. Again, I just want to give credit & recognition to the many who do a great job every day. Thank you.

Travel Voucher Not Honored I need to cancel a flight due to Covid travel restrictions. I was given a travel voucher but unable to re-book withing one year, again due to Covid travel restrictions. Southwest refuses to honor my voucher. They just took my money and will not work with me in way except to say sorry we are keeping your money.