Hard to contact The only email I received is this one asking me to evaluate them. Not only I didn't get a confirmation after paying US$2300, it's hard to reach the company: US number is busy (huh?), Argentine number requires a reservation number (how should I have it?). It's definitely not a scam website, but if something goes wrong, you're on your own. Reservaction number could be 668512091500 (from URL history)

Worst Flight Platform Impossible to change a flight through them. Impossible to speak to someone that does not answer like a robot. They couldn't change my flight because their platform wasn't working for a whole day. It literally couldn't receive online payments at the time and they had no other way for me to pay. In the end I couldn't take my flight and even as it was their fault I couldn't make the change they never offered me anything as a compensation.

The worst They do not return the money or pay the hotel. They do not resolve or respond. Automatic messages only. They abandon customers. A shame. Deleted. Missing

Avoid this scam Cant change your reservation as the website is not working properly and they Dont have a customer call centre because they dont answer their phones.Avoid at all costs.

There is always room to improvement. There is always room to improvement. Probably more options in destination. More offers in the price. Maybe at certain time and day that you just know to have very special price in the airfare. Other than that I always had a pleasant experience when I buy in Despegar.