worst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/

Overall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.

They are thieves They are thieves. Would not change reservation as I had to cancel my flight because of a category 4 hurricane. I had a flexible ticket from the airlines and could cancel up to the last day. They got their money back from the airlines when I cancelled, but refuse to give it to me. If everything goes right, it may work, but once there is a problem, they gleefully take your money. STAY FAR AWAY11111111111

Efficient and Expedient Efficient and expedient website for renting a car in Brazil. There were lots of reasonable choices and insurance is built into the price unlike the US. Thanks!

A breeze It was so nice to be able to use this service. I tried making airline flights directly with South American airline companies and it was the most frustrating experience. Many times I entered all the information for 4 people who only to have the airline websites time out, cancel my reservation or not be able to process my credit card or some other problem. I was ready to scream. (Really, I did scream.) Despegar made things much easier and faster and for the same price.