Hard to contact The only email I received is this one asking me to evaluate them. Not only I didn't get a confirmation after paying US$2300, it's hard to reach the company: US number is busy (huh?), Argentine number requires a reservation number (how should I have it?). It's definitely not a scam website, but if something goes wrong, you're on your own. Reservaction number could be 668512091500 (from URL history)

Change of Booking I would like to make a change in my flight ticket booking but I cannot reach Despegar on their Customer Service number. Can an agent from Despegar please contact me urgently as I need to make the change within the next 48 hours. I will provide the booking number once I have been contacted.

There is always room to improvement. There is always room to improvement. Probably more options in destination. More offers in the price. Maybe at certain time and day that you just know to have very special price in the airfare. Other than that I always had a pleasant experience when I buy in Despegar.

I booked 4 tickets last year I booked 4 tickets last year, I spent $3,850, after trying to talk to Despegar more than 15 times, held in line for +55 minutes each time, I finally was able to talked to someone. I cancelled my trip and they should refund me in 6 months, has been 7 months and I did not get my money back, and its impossible talk to them. I dont know what else to do.

Efficient and Expedient Efficient and expedient website for renting a car in Brazil. There were lots of reasonable choices and insurance is built into the price unlike the US. Thanks!