TRANSPARENCY PLEASE TRANSPARENCY PLEASE! Why hide extra fees, just include all, taxes, resort fees, etc. Do not make the user have to read all the fine print to find additional fees, easy as listing price, taxes, and additional resort fees, and finally indicate grand total.

The worst They do not return the money or pay the hotel. They do not resolve or respond. Automatic messages only. They abandon customers. A shame. Deleted. Missing

No costumer service during… No costumer service during pandemic?!!!! When we need help they are not there to help!!!!! People can work from home!!! Airlines cancel flights and no refund because of Despegar policy!!! We all should sue despegar!!!!

Avoid this scam Cant change your reservation as the website is not working properly and they Dont have a customer call centre because they dont answer their phones.Avoid at all costs.

worst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/