I booked 4 tickets last year I booked 4 tickets last year, I spent $3,850, after trying to talk to Despegar more than 15 times, held in line for +55 minutes each time, I finally was able to talked to someone. I cancelled my trip and they should refund me in 6 months, has been 7 months and I did not get my money back, and its impossible talk to them. I dont know what else to do.

No costumer service during… No costumer service during pandemic?!!!! When we need help they are not there to help!!!!! People can work from home!!! Airlines cancel flights and no refund because of Despegar policy!!! We all should sue despegar!!!!

Overall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.

worst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/

This App is so reliable for you buy and… This App is so reliable for you buy and reserve hotel your trips for you and your family. Also you can have a diferent options to choose the once that you consider better