There is always room to improvement. There is always room to improvement. Probably more options in destination. More offers in the price. Maybe at certain time and day that you just know to have very special price in the airfare. Other than that I always had a pleasant experience when I buy in Despegar.

Efficient and Expedient Efficient and expedient website for renting a car in Brazil. There were lots of reasonable choices and insurance is built into the price unlike the US. Thanks!

worst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/

TRANSPARENCY PLEASE TRANSPARENCY PLEASE! Why hide extra fees, just include all, taxes, resort fees, etc. Do not make the user have to read all the fine print to find additional fees, easy as listing price, taxes, and additional resort fees, and finally indicate grand total.

Worst Flight Platform Impossible to change a flight through them. Impossible to speak to someone that does not answer like a robot. They couldn't change my flight because their platform wasn't working for a whole day. It literally couldn't receive online payments at the time and they had no other way for me to pay. In the end I couldn't take my flight and even as it was their fault I couldn't make the change they never offered me anything as a compensation.