Avoid this scam Cant change your reservation as the website is not working properly and they Dont have a customer call centre because they dont answer their phones.Avoid at all costs.

No costumer service during… No costumer service during pandemic?!!!! When we need help they are not there to help!!!!! People can work from home!!! Airlines cancel flights and no refund because of Despegar policy!!! We all should sue despegar!!!!

TRANSPARENCY PLEASE TRANSPARENCY PLEASE! Why hide extra fees, just include all, taxes, resort fees, etc. Do not make the user have to read all the fine print to find additional fees, easy as listing price, taxes, and additional resort fees, and finally indicate grand total.

Worst Costumer service ever Worst Costumer service ever , I bought a plain ticket , they weren't able to make the reservation confirmation , I called them for that issue ,and I receive the same answers, without resolving the problem , and and No refund at all .I wouldn't recommend Despegar to no one else

Overall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.