No costumer service during… No costumer service during pandemic?!!!! When we need help they are not there to help!!!!! People can work from home!!! Airlines cancel flights and no refund because of Despegar policy!!! We all should sue despegar!!!!

Avoid this scam Cant change your reservation as the website is not working properly and they Dont have a customer call centre because they dont answer their phones.Avoid at all costs.

Change of Booking I would like to make a change in my flight ticket booking but I cannot reach Despegar on their Customer Service number. Can an agent from Despegar please contact me urgently as I need to make the change within the next 48 hours. I will provide the booking number once I have been contacted.

Pay for a package to Cartagena which… Paid for a package to Cartagena which gave me an option to include a yatch sunset sightseeing trip, turned out to be a random boat, which didn’t honour what was stated on the contract. packages are sold by despegar lacking monitoring of who are their local providers.. so if you buy a yatch trip whatever provider pick it up despegar will honour. not making sure what’s being stated on the small printing…

Efficient and Expedient Efficient and expedient website for renting a car in Brazil. There were lots of reasonable choices and insurance is built into the price unlike the US. Thanks!