Overall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.

Worst Flight Platform Impossible to change a flight through them. Impossible to speak to someone that does not answer like a robot. They couldn't change my flight because their platform wasn't working for a whole day. It literally couldn't receive online payments at the time and they had no other way for me to pay. In the end I couldn't take my flight and even as it was their fault I couldn't make the change they never offered me anything as a compensation.

No costumer service during… No costumer service during pandemic?!!!! When we need help they are not there to help!!!!! People can work from home!!! Airlines cancel flights and no refund because of Despegar policy!!! We all should sue despegar!!!!

Pay for a package to Cartagena which… Paid for a package to Cartagena which gave me an option to include a yatch sunset sightseeing trip, turned out to be a random boat, which didn’t honour what was stated on the contract. packages are sold by despegar lacking monitoring of who are their local providers.. so if you buy a yatch trip whatever provider pick it up despegar will honour. not making sure what’s being stated on the small printing…

This App is so reliable for you buy and… This App is so reliable for you buy and reserve hotel your trips for you and your family. Also you can have a diferent options to choose the once that you consider better