Change of Booking I would like to make a change in my flight ticket booking but I cannot reach Despegar on their Customer Service number. Can an agent from Despegar please contact me urgently as I need to make the change within the next 48 hours. I will provide the booking number once I have been contacted.

This App is so reliable for you buy and… This App is so reliable for you buy and reserve hotel your trips for you and your family. Also you can have a diferent options to choose the once that you consider better

INCOMPETENT FOOLS Incompetent fools. I purchased a ticket with the special price for seniors/disabled. Ok, so upon purchase the pop up requires you to send documentation within 3 hours. (send either gov. ID (Cédula), gov. Disabled ID, or Passport if foreigner) I sent my gov. issued ID 10 minutes after purchase. The next day, a young lady called and sent an e-mail requesting documentation. I re-sent the cédula. Then, an e-mail came requesting documentation for someone other than me. I responded that this must be an error. Even later, the same young lady called, and even recognized my voice, which flustered her, and she continued to ask that I send my ID. (which I did....for the 3rd time). The next day, I received an e-mail stating that the reservation was not made due to lack of documentation. ok, I get it, Despegar. com is incompetent...I will purchase the ticket elsewhere, and never return.

Overall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.

I booked 4 tickets last year I booked 4 tickets last year, I spent $3,850, after trying to talk to Despegar more than 15 times, held in line for +55 minutes each time, I finally was able to talked to someone. I cancelled my trip and they should refund me in 6 months, has been 7 months and I did not get my money back, and its impossible talk to them. I dont know what else to do.