Marcos Cesar
GBI booked 4 tickets last year I booked 4 tickets last year, I spent $3,850, after trying to talk to Despegar more than 15 times, held in line for +55 minutes each time, I finally was able to talked to someone. I cancelled my trip and they should refund me in 6 months, has been 7 months and I did not get my money back, and its impossible talk to them. I dont know what else to do.
Jose Fernandez
GBWorst Costumer service ever Worst Costumer service ever , I bought a plain ticket , they weren't able to make the reservation confirmation , I called them for that issue ,and I receive the same answers, without resolving the problem , and and No refund at all .I wouldn't recommend Despegar to no one else
Mariana Castilla Canchila
COThis App is so reliable for you buy and… This App is so reliable for you buy and reserve hotel your trips for you and your family. Also you can have a diferent options to choose the once that you consider better
Brian Townley
CLTRANSPARENCY PLEASE TRANSPARENCY PLEASE! Why hide extra fees, just include all, taxes, resort fees, etc. Do not make the user have to read all the fine print to find additional fees, easy as listing price, taxes, and additional resort fees, and finally indicate grand total.
Paulina
GBOverall everything was right except… Overall everything was right except that at the check out I was not able to change the method of payment.