Clive Oosthuizen
NPChange of Booking I would like to make a change in my flight ticket booking but I cannot reach Despegar on their Customer Service number. Can an agent from Despegar please contact me urgently as I need to make the change within the next 48 hours. I will provide the booking number once I have been contacted.
Marlin Gomez Medina
GBworst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/
Dan
GBAvoid this scam Cant change your reservation as the website is not working properly and they Dont have a customer call centre because they dont answer their phones.Avoid at all costs.
PBS Alyid
GBPay for a package to Cartagena which… Paid for a package to Cartagena which gave me an option to include a yatch sunset sightseeing trip, turned out to be a random boat, which didn’t honour what was stated on the contract. packages are sold by despegar lacking monitoring of who are their local providers.. so if you buy a yatch trip whatever provider pick it up despegar will honour. not making sure what’s being stated on the small printing…
Jose Fernandez
GBWorst Costumer service ever Worst Costumer service ever , I bought a plain ticket , they weren't able to make the reservation confirmation , I called them for that issue ,and I receive the same answers, without resolving the problem , and and No refund at all .I wouldn't recommend Despegar to no one else