There is always room to improvement. There is always room to improvement. Probably more options in destination. More offers in the price. Maybe at certain time and day that you just know to have very special price in the airfare. Other than that I always had a pleasant experience when I buy in Despegar.

They are thieves They are thieves. Would not change reservation as I had to cancel my flight because of a category 4 hurricane. I had a flexible ticket from the airlines and could cancel up to the last day. They got their money back from the airlines when I cancelled, but refuse to give it to me. If everything goes right, it may work, but once there is a problem, they gleefully take your money. STAY FAR AWAY11111111111

Change of Booking I would like to make a change in my flight ticket booking but I cannot reach Despegar on their Customer Service number. Can an agent from Despegar please contact me urgently as I need to make the change within the next 48 hours. I will provide the booking number once I have been contacted.

Avoid this scam Cant change your reservation as the website is not working properly and they Dont have a customer call centre because they dont answer their phones.Avoid at all costs.

worst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/