Despegar.com

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2.05
Based on 20 Reviews

5

10.00%

4

10.00%

3

15.00%

2

5.00%

1

60.00%
About Despegar.com

The best price guaranteed in flights, hotels, packages, car rental and more are in Despegar.com. Plan your trip or make last minute bookings with millions of reviews and amazing deals. More than 500 airlines, thousands of destinations and 150.000 hotels in just one place.

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Liora Eidels
MX

Worst Flight Platform Impossible to change a flight through them. Impossible to speak to someone that does not answer like a robot. They couldn't change my flight because their platform wasn't working for a whole day. It literally couldn't receive online payments at the time and they had no other way for me to pay. In the end I couldn't take my flight and even as it was their fault I couldn't make the change they never offered me anything as a compensation.

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Beatriz
TH

Melbourne to chiang mai in…very bad experiencie Melbourne to chiang mai in despegar.com, as always, and buy everything including the scales with the Qantas airline, in my second stop, in Bangkok, they changed me to a plane of a national airline, it was a very bad experience, it looked like model aircraft, old, without a good maintenance. And for preferring Qantas pay a lot more!!!

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Clive Oosthuizen
NP

Change of Booking I would like to make a change in my flight ticket booking but I cannot reach Despegar on their Customer Service number. Can an agent from Despegar please contact me urgently as I need to make the change within the next 48 hours. I will provide the booking number once I have been contacted.

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Marlin Gomez Medina
GB

worst customer service ever phones don't work, poor customer service to change a flight in case of emergency, no refunds!!!!! very disrespectful with customer's time and needs/

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Marcos Cesar
GB

I booked 4 tickets last year I booked 4 tickets last year, I spent $3,850, after trying to talk to Despegar more than 15 times, held in line for +55 minutes each time, I finally was able to talked to someone. I cancelled my trip and they should refund me in 6 months, has been 7 months and I did not get my money back, and its impossible talk to them. I dont know what else to do.

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