Abercrombie & Kent USA

Abercrombie & Kent, 1411 Opus Pl Ste 300, 60515, Downers Grove, United States
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2.00
Based on 20 Reviews

5

5.00%

4

0.00%

3

35.00%

2

10.00%

1

50.00%
About Abercrombie & Kent USA

Abercrombie & Kent pioneered the luxury adventure 60 years ago. Today we are the world’s undisputed luxury-travel leader, offering an award-winning combination of exclusivity, comfort and authenticity on all seven continents. A&K has over 55 offices in more than 30 countries, a global family consisting of more than 2,500 dedicated travel experts. Chief among them are the Resident Tour Directors® who lead each group departure, providing unmatched on-the-ground expertise with A&K local guides contributing along the way. We offer everything from inspiring small-group journeys to Luxury Tailor Made Travel, Luxury Expedition Cruises and Private Jet journeys, and we are consistently recognized as the gold standard for luxury travel by professionals and guests alike.

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Kate
GB

The last disappointing trip I'll be taking with A&K Just returned from a Cruise down the Mekong River. So disappointing, the guides, the side trips, the lack of preparatory information about clothing to bring, unbearably hot/humid tmeperature, the food (I got bad food poisoning on board, it was the only food I ate and A&K just ignored the whole issue). I made two other trips with them - Egypt and Peru - and see it's a real pattern with them. In Egypt and Peru, it was so amazing to be there that I ignored the lackluster tours. A&K doesn't seem to monitor the job their guides are doing at all. In Egypt, the guide droned on about every hieroglyphic but nothing else, in Peru how the rocks were chiseled together and on the Mekong no over view as to the 3 countries we were visiting. Moreover, there is really nothing to see along the Mekong except mud, and poverty stricken Cambodians trying to eek out an existence. What a waste of time and money. NEVER AGAIN!!

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D H
GB

Our first trip with Abercrombie & Kent Our first trip with Abercrombie & Kent. We were hoping for a luxury experience. We did stay at 5 star hotels and group size was small. We felt that was where the luxury ended. They were cheap on wine at the welcome and farewell dinner. For a 3 hour dinner only one glass per person. You paid for the second glass. I did not feel our guide in Jordan did anything other than check a box. The Israel guide was great. We have done Tauck and was for more impressed. They also do not ask a customer’s opinion after a trip. They apparently do not care. It was a great trip but not the service leaves we expected for the price.

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Albert Belsky
GB

If It Was A Free Trip, I Would Not Use A&K I will NEVER, EVER, EVER use A&K again and when asked I tell people to use another tour company. They give you bad and incorrect travel information. They do not return inquires and tell you they are too busy. I am waiting for two refunds. We went to South Africa and Kenya with them. I cannot say enough bad things about them. Interesting that they do not ask their customers to review them at the end of a trip

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Roger
GB

Went on the The Great Migration Safari… Went on the The Great Migration Safari in Style trip. While we did see lots of animals and the tour guides were first rate you can do better than this "Chevrolet" level safari. Fellow travelers were old and stale. Hotels mixed. Too much seat time going and coming and not enough history/culture. No exercise unless you make the effort. Not my favorite trip. You can do better.

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CP
GB

This is my first trip with Abercrombie & Kent This is my first trip with Abercrombie & Kent. I’ve been on several trips with National Geographic and loved those. I wanted to try a different tour operator and see how they compare to National Geographic. The trip is 2 months off and already I’m having my doubts. Multiple emails from different people asking for the exact same information, namely flight arrangements. I keep telling each person when I sent the requested information and to whom. Nothing much about the trip itinerary yet or who will be leading the tour. By now with National Geographic I would have had that information and would have been provided with a list of suggested reading materials to learn more about the tour destinations. So far, I’m less than impressed. This is supposed to be a top tier tour operator…they certainly charge top tier prices. Time will tell

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