Our first trip with Abercrombie & Kent Our first trip with Abercrombie & Kent. We were hoping for a luxury experience. We did stay at 5 star hotels and group size was small. We felt that was where the luxury ended. They were cheap on wine at the welcome and farewell dinner. For a 3 hour dinner only one glass per person. You paid for the second glass. I did not feel our guide in Jordan did anything other than check a box. The Israel guide was great. We have done Tauck and was for more impressed. They also do not ask a customer’s opinion after a trip. They apparently do not care. It was a great trip but not the service leaves we expected for the price.

First time with A&K First time with A&K, went to Vietnam, Cambodia and Thailand. All accommodations were top notch, seamless travel. Our guide, Luc, was amazing. Would go again just to have him as a guide. Enjoyed everything. Very packed with activities, still had some pool and massage time. Loved all of it!

Wings over Mediterranean Sept 2022 Wings over Mediterranean Sept 2022. Other than the intra-city flights which were first class private jet, the rest was......average. Tour buses with windows too small to see any passing points of interest. A 250 sq ft "luxury" hotel room---thought I was in a Motel 8. Museum tours led by local experts who over-talked so long that they cut into anything that was planned for the remainder of that day. Restaurants....3 in particular very small, crowded, and not even remotely above average. Written itinerary says "and then return to your host city and enjoy the rest of the afternoon at your leisure." No way...we usually got back to the hotel around 5:30 after already passing up at least one planned exhibit. We had no special tour group privileges...we were just part of the pack and were overrun by tourists at every stop. $40,000 per person....a big huge "ouch"

Refund Scam! My wife and I have travelled with A&K many times over the years, with destinations spanning the globe. Throughout our travels, we've had but a handful of negative experiences. Recently, however, we had to cancel an extensive trip to Africa due to dire health issues. We requested the cancellation over two months ago. We are still waiting for the return of our $25k+ deposit. In booking the trip, the deposit was charged to our card within 30 minutes. In cancelling, it's taking over two months to be credited - and it still hasn't happened! What a scam. What a way to treat heretofore loyal customers.

Incredibly bad service Incredibly bad service. Considering the high prices of this company, you might hope for commensurate service. A&K failed to meet us at the airport,wouldn’t reimburse for taxi fare, and was deceptive about Covid protection on their cruise. We will never travel with this amoral company again.