Evelyn Young
GBFirst time with A&K First time with A&K, went to Vietnam, Cambodia and Thailand. All accommodations were top notch, seamless travel. Our guide, Luc, was amazing. Would go again just to have him as a guide. Enjoyed everything. Very packed with activities, still had some pool and massage time. Loved all of it!
D H
GBOur first trip with Abercrombie & Kent Our first trip with Abercrombie & Kent. We were hoping for a luxury experience. We did stay at 5 star hotels and group size was small. We felt that was where the luxury ended. They were cheap on wine at the welcome and farewell dinner. For a 3 hour dinner only one glass per person. You paid for the second glass. I did not feel our guide in Jordan did anything other than check a box. The Israel guide was great. We have done Tauck and was for more impressed. They also do not ask a customer’s opinion after a trip. They apparently do not care. It was a great trip but not the service leaves we expected for the price.
Christopher James
GBExtremely unhelpful and unresponsive Extremely unhelpful and unresponsive. I place at several calls with the agent assigned to my trip to assist in logistics. None of the calls were returned. For assistance they refer you to 3rd party vendors that charge you an arm and a leg... not the kind of service one expects for even the least prestigous of tour companies.
Albert Belsky
GBIf It Was A Free Trip, I Would Not Use A&K I will NEVER, EVER, EVER use A&K again and when asked I tell people to use another tour company. They give you bad and incorrect travel information. They do not return inquires and tell you they are too busy. I am waiting for two refunds. We went to South Africa and Kenya with them. I cannot say enough bad things about them. Interesting that they do not ask their customers to review them at the end of a trip
Roger
GBWent on the The Great Migration Safari… Went on the The Great Migration Safari in Style trip. While we did see lots of animals and the tour guides were first rate you can do better than this "Chevrolet" level safari. Fellow travelers were old and stale. Hotels mixed. Too much seat time going and coming and not enough history/culture. No exercise unless you make the effort. Not my favorite trip. You can do better.