Abercrombie & Kent USA

Abercrombie & Kent, 1411 Opus Pl Ste 300, 60515, Downers Grove, United States
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2.00
Based on 20 Reviews

5

5.00%

4

0.00%

3

35.00%

2

10.00%

1

50.00%
About Abercrombie & Kent USA

Abercrombie & Kent pioneered the luxury adventure 60 years ago. Today we are the world’s undisputed luxury-travel leader, offering an award-winning combination of exclusivity, comfort and authenticity on all seven continents. A&K has over 55 offices in more than 30 countries, a global family consisting of more than 2,500 dedicated travel experts. Chief among them are the Resident Tour Directors® who lead each group departure, providing unmatched on-the-ground expertise with A&K local guides contributing along the way. We offer everything from inspiring small-group journeys to Luxury Tailor Made Travel, Luxury Expedition Cruises and Private Jet journeys, and we are consistently recognized as the gold standard for luxury travel by professionals and guests alike.

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Roger
US

Went on the The Great Migration Safari… Went on the The Great Migration Safari in Style trip. While we did see lots of animals and the tour guides were first rate you can do better than this "Chevrolet" level safari. Fellow travelers were old and stale. Hotels mixed. Too much seat time going and coming and not enough history/culture. No exercise unless you make the effort. Not my favorite trip. You can do better.

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Lesley
US

Still waiting After months, I am still waiting for any response from A & K. In the meantime, on various travel websites, I’ve read reviews left by other A & K travelers who had the same similar, disappointing experiences as we did on our A & K safari. I haven’t even gotten any responses from this website! If you’re reading this, chances are you’ve already traveled with A & K and been unhappy. Too bad we trusted this company and shame on them for not caring about their customers.

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Fred Stiftel
US

Had to cancel our trip Had to cancel our trip. Was fully paid for but they sent us a checks for about 10 percent. Contacts that we had blocked our calls and the person who handled all arrangements will not call back. Lawyer wants to much money so I will be contacting all social media out let’s after the first of January

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Kate
US

The last disappointing trip I'll be taking with A&K Just returned from a Cruise down the Mekong River. So disappointing, the guides, the side trips, the lack of preparatory information about clothing to bring, unbearably hot/humid tmeperature, the food (I got bad food poisoning on board, it was the only food I ate and A&K just ignored the whole issue). I made two other trips with them - Egypt and Peru - and see it's a real pattern with them. In Egypt and Peru, it was so amazing to be there that I ignored the lackluster tours. A&K doesn't seem to monitor the job their guides are doing at all. In Egypt, the guide droned on about every hieroglyphic but nothing else, in Peru how the rocks were chiseled together and on the Mekong no over view as to the 3 countries we were visiting. Moreover, there is really nothing to see along the Mekong except mud, and poverty stricken Cambodians trying to eek out an existence. What a waste of time and money. NEVER AGAIN!!

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Suzycustomer
US

Went to Egypt with A&K Went to Egypt with A&K. - Communication was poor - several times had to email repeatedly to get answers. - Clothes they said were required on tours was incorrect. Caused me to have to purchase clothes that were more suitable on the trip - Tipping suggestions were not correct. - Only one meal provided was good - chicken was chewy and dinner options were limited and not what I would expect on an expensive tour. Although food on the Nike Cruise Boat was great. - My food restrictions were not passed on to Egypt. - Out Egyptian guide was wonderful. My issues are more with the US team and not the tour guides. This was during the Israel issues and there was no communication prior to the trip concerning this. I doubt I will travel with them in the future.

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