Evelyn Young
GBFirst time with A&K First time with A&K, went to Vietnam, Cambodia and Thailand. All accommodations were top notch, seamless travel. Our guide, Luc, was amazing. Would go again just to have him as a guide. Enjoyed everything. Very packed with activities, still had some pool and massage time. Loved all of it!
Lesley
GBStill waiting After months, I am still waiting for any response from A & K. In the meantime, on various travel websites, I’ve read reviews left by other A & K travelers who had the same similar, disappointing experiences as we did on our A & K safari. I haven’t even gotten any responses from this website! If you’re reading this, chances are you’ve already traveled with A & K and been unhappy. Too bad we trusted this company and shame on them for not caring about their customers.
Sandra
GB.Refund of monies SCAM . June 1st, 2020 cancelled a trip to Egypt & Jordan due to COVID 19 concerns. To my great shock, I was told it would take 4-6 weeks for A&K to process the return of my monies (over $20K). Now I am not stupid....it does not take that long to enter my credit card in their machine and hit the button "refund money". I asked the agent if I was booking a new trip and needed to make the required deposit, how long would it take them to process my payment....her quick response was "oh, it would be done immediately!" The takeaway is that when A&K wants money...that transaction can be done immediately....but when the guest wants a return of their money.....gee that transaction takes 4-6 weeks. It is obviously NOT a priority to return money to a guest. It's best for them to have my money sitting in their bank account. You have to wonder....what else is not a priority for A&K?
Simone Salomon
GBOur trip to Spain and Portugal did not… Our trip to Spain and Portugal did not meet expectations. This was our first A&K trip. It did not compare favorably to our Tauck trips, Backroads, or even trips we planned ourselves and guides we hired. There were numerous disappointments that I won't even mention here. My husband and I both wrote to A&K and received no response. We didnt want anything from them...in fact we wouldn't take another trip with them if it was free. We were only trying to give some constructive feedback. I would be happy to go into more detail if anyone is interested.
Roger
GBWent on the The Great Migration Safari… Went on the The Great Migration Safari in Style trip. While we did see lots of animals and the tour guides were first rate you can do better than this "Chevrolet" level safari. Fellow travelers were old and stale. Hotels mixed. Too much seat time going and coming and not enough history/culture. No exercise unless you make the effort. Not my favorite trip. You can do better.