Buyer beware Buyer beware! I purchased 2 $100 gift cards during a Black Friday special at Chicos. Included was supposed to be 2 $20 cash cards. They were to be sent no later than 7 business days after my order. One month later, they still haven’t arrived. Try explaining that to the person receiving the gift. Customer service was worthless and couldn’t help. My suggestion, after seeing their very poor reviews is simple. Buy your items at a store you can trust, not Chicos!

Pricing themselves out of the market I looove(d) Chicos clothing, and have gotten most of my wardrobe from them in the past 10 years. but they have priced themselves right out of their own market. $149 jeans and $99 shirts???? What??? I understand inflation and supply chain issues, but Chicos has raised their prices by 50%. That is insulting to women. Also - they used to have wonderful site-wide sales, 25% to 40% off everything. Now: Mix and Match bracelets - 2 for $45. I don’t shop at Chicos for their bracelets. Insulting to women. The Rewards Program is marketing smoke and mirrors. Charge me 50% more than last year, but give me a token reward?? Give your customers some credit. My advice to Chicos: I get that you are trying to succeed in a tough environment. But someone at the top is taking you in the wrong direction if your loyal customers can no longer afford your product.

Awful Online Customer Service I placed an order inside a store location for a needed size. I cannot track the order like the email tells me to. Customer service just sends me to USPS where I continually see that USPS is waiting for the order. I have no clue if I will ever receive this. Awful customer service

What Happened to Chico's? Have been a big fan of Chico's for a while but the quality of their products is in steap decline. The workmanship is flawed and the materials are of poor quality and unfortunately their prices are no bargain. In the past, haven't minded paying a little more for the selection (for more mature women) and the quality but now I believe that I have purchased my last items from Chico's.

Great Clothing Style! I frequently shop Chico’s—both in store and online. The Sales Associates at my local boutique are knowledgeable, friendly, and helpful. Shopping online is easy and quick. Chico’s Customer Service is great. Clothing is nice. Browse often so you don’t miss great pieces.