If I could give a ZERO rating I would If I could give a ZERO rating I would. I ordered two items in good faith that I would receive them in Michigan in a timely manner. My order was placed on Mar 5. On Mar 6 they were at an origin facility in Winder, Georgia. The 7th it was a regional facility in Atlanta, Georgia. Next a post office in Marietta. On the 10th it was back at another facility in Atlanta. Next up Palmetto, Georgia. I called Chicos and was told two things. They couldn't do anything about it for 7-10 business days, but when I said I would call back on day 7 she changed her mind and said, no I needed to wait 10. She then told me it was my fault anyway, because I used "basic shipping". I should have paid extra if I wanted it in a timely manner. I called my local post office and they filed a concern with Palmetto. They didn't know where it was or when they'd find it. The post master here said he could send Chicos the paperwork saying it was lost. The second supervisor I talked with wasn't interested. They still needed to wait 10 business days, but unlike the previous Chicos' supervisor she said they did not include Saturdays as business days even though it is a business day for the post office. She was unwilling to do anything. One item I ordered is now sold out and the other looks like will be sold out before the 20th (which is TWO WEEKS after my order was placed) and the soonest they will begin looking into where my order is. I'm done with Chicos. They aren't worth this frustration!

Poor Quality Product, cotton material, tissue thin. I wrote a review on the Chico's website and because it was a one rating; they did not publish it. I purchased two tops from them and the material was extremely poor quality. They were cotton tops; the material was tissue thin and you could see through it when you held it up to the light. These tops were $39. For the price, this company should be very ashamed to be selling this level of quality products.

Pricing themselves out of the market I looove(d) Chicos clothing, and have gotten most of my wardrobe from them in the past 10 years. but they have priced themselves right out of their own market. $149 jeans and $99 shirts???? What??? I understand inflation and supply chain issues, but Chicos has raised their prices by 50%. That is insulting to women. Also - they used to have wonderful site-wide sales, 25% to 40% off everything. Now: Mix and Match bracelets - 2 for $45. I don’t shop at Chicos for their bracelets. Insulting to women. The Rewards Program is marketing smoke and mirrors. Charge me 50% more than last year, but give me a token reward?? Give your customers some credit. My advice to Chicos: I get that you are trying to succeed in a tough environment. But someone at the top is taking you in the wrong direction if your loyal customers can no longer afford your product.

Buyer beware Buyer beware! I purchased 2 $100 gift cards during a Black Friday special at Chicos. Included was supposed to be 2 $20 cash cards. They were to be sent no later than 7 business days after my order. One month later, they still haven’t arrived. Try explaining that to the person receiving the gift. Customer service was worthless and couldn’t help. My suggestion, after seeing their very poor reviews is simple. Buy your items at a store you can trust, not Chicos!

Great Clothing Style! I frequently shop Chico’s—both in store and online. The Sales Associates at my local boutique are knowledgeable, friendly, and helpful. Shopping online is easy and quick. Chico’s Customer Service is great. Clothing is nice. Browse often so you don’t miss great pieces.