Stephanie Blake
GBHonestly these people are dumber than… Honestly these people are dumber than bricks. I ordered Christmas giftS ahead of time- my entire order was cancelled with zero notification. I sat online they couldn’t help me. I called customer service, got it squared away with what was actually left in stock- they expedited shipping to my mother which is -yes at a different address. They sent the order to my house!!!!!!!! It’s now December 30th and my mother has not gotten a Xmas gift. Thank you chicos.
Shelley Levine
GBNon-existing customer service. would call their customer service non… I would call their customer service non existent. I am a cancer patient and recently wanted to return, exchange or get a gift card for something that I had missed the return date for due to treatments. It was 4 days late. They told me that they no longer can take anything back even if it is 1 or 2 days late. The order is taken out of their system. I hope none of them ever get cancer and need a 1 time exception. Will never shop their again.
Frances LeTourneau
GBAwful Online Customer Service I placed an order inside a store location for a needed size. I cannot track the order like the email tells me to. Customer service just sends me to USPS where I continually see that USPS is waiting for the order. I have no clue if I will ever receive this. Awful customer service
Tracey Island
GBsteer clear of this place I can't… steer clear of this place I can't believe its still up and running. Terrible experience last December item ordered it stunk like it had come out of a bin and was nothing like the item I had ordered cheap and very nasty and unable to contact them or query ended up giving it to the bank to deal with
Jane
GBPricing themselves out of the market I looove(d) Chicos clothing, and have gotten most of my wardrobe from them in the past 10 years. but they have priced themselves right out of their own market. $149 jeans and $99 shirts???? What??? I understand inflation and supply chain issues, but Chicos has raised their prices by 50%. That is insulting to women. Also - they used to have wonderful site-wide sales, 25% to 40% off everything. Now: Mix and Match bracelets - 2 for $45. I don’t shop at Chicos for their bracelets. Insulting to women. The Rewards Program is marketing smoke and mirrors. Charge me 50% more than last year, but give me a token reward?? Give your customers some credit. My advice to Chicos: I get that you are trying to succeed in a tough environment. But someone at the top is taking you in the wrong direction if your loyal customers can no longer afford your product.