
Rose Presley
GBWhat's going on at Chico's What's going on at Chico's? On July 23, 2023, I placed a $70 order at Chico's Online Shop (the $9.90 sale). I've sent 2 messages to the email address on my receipt inquiring about my order. No response of any kind. It's now over a month since I placed my order. I order regularly online and always got my orders promptly. Have I been scammed by Chico's?

customer
GBDeteriorating Chico's used to have chic takes on current styles and well-crafted clothes. The patterns used to match across seams, the patterns used to extend to the back of the items, the materials were of good quality. There used to be color-matched or coordinated separates that would make an outfit that were all available for sale at the same time. Color names were dependable to be the same color across pieces. That has deteriorated significantly. Same prices, but now cheap fabrics, especially see-through whites, coordinating pieces are not available at the same time. Patterns are not matched. Stitching is sometimes pulled instead of flat. Chico's clothing used to be worth the higher price for the tailoring and quality. Not any more.

jennifer wayne hildebrandt
GBPaid extra to get bday gift here on… Paid extra to get bday gift here on time. Gave as gift. When opened... necklace was not even on pillow or hooked. Just thrown in box with two pieces of tissue. Was all hooked up together and tag price had been just ripped off. Gift tag was wrong and soooo tiny I could not believe it. When I text the company site... yes you heard me... nobody answers number... they have you go online.... I text to three different people who didn't read and just kept telling me to return it within 60 days? My gram opened as a bday gift??? Nobody cares. No customer service these days. Nobody cares. So much Money for crap . Never again will I order from here.

Jen Wells
GBTop Bleached From Deodorant I purchased a top at the Chico's Tanger Outlet in DE in March and just wore it for the first time. The material was bleached from my deodorant (Secret). I called Chico's to see what could be done to remedy the situation, and they said they could only send me a new one but that I would have to pay since it was not a defect with the material. Are you kidding me? I've never worn another article of clothing that has reacted with my deodorant.

Frances LeTourneau
GBAwful Online Customer Service I placed an order inside a store location for a needed size. I cannot track the order like the email tells me to. Customer service just sends me to USPS where I continually see that USPS is waiting for the order. I have no clue if I will ever receive this. Awful customer service