steer clear of this place I can't… steer clear of this place I can't believe its still up and running. Terrible experience last December item ordered it stunk like it had come out of a bin and was nothing like the item I had ordered cheap and very nasty and unable to contact them or query ended up giving it to the bank to deal with

Deteriorating Chico's used to have chic takes on current styles and well-crafted clothes. The patterns used to match across seams, the patterns used to extend to the back of the items, the materials were of good quality. There used to be color-matched or coordinated separates that would make an outfit that were all available for sale at the same time. Color names were dependable to be the same color across pieces. That has deteriorated significantly. Same prices, but now cheap fabrics, especially see-through whites, coordinating pieces are not available at the same time. Patterns are not matched. Stitching is sometimes pulled instead of flat. Chico's clothing used to be worth the higher price for the tailoring and quality. Not any more.

Excellent Customer Service I made an appointment with Sandy to help select some outfits for my birthday. I went in a little early and began asking Jonelle questions about the different pants and their names (Juliett/ Bridgette/ ankle etc.) she was super helpful and got my Chico's knowledge started. During my appointment Patty was also available to help critique my outfits in addition to Sandy. Both of these ladies helped pairing outfits plus suggesting some more colorful items. They recommended and brought full price and sale pieces I wouldn't normally gravitate towards, and their choices were brilliant. The addition of the sale items added value to my new wardrobe. I returned another day to find a 30% sale on the sale items!!! Got some deals that day as well!! The manager Nancy called to remind me about the Black Friday Sale and of course I returned, 30% off and still 30% on the sale items. Upon my final visit for my birthday month, I had yet another stylish lady, Cindy assist me. I can't say enough about these ladies, their product knowledge, styling capabilities and overall excellent customer service. Please stop by and give them the opportunity to style you. This isn't offered in many stores and separates Chico's from the average department store. Come see the store in Lawrence on Mass Street these ladies are one class act... Jonelle, Sandy, Patty and Cindy!!!

Absolute rags Recently ordered 4 t shirts online based on previous experience with quality goods. They were the cheapest thinnest garments I ever saw. Poorly sewn, awful. I returned them (at my cost!) and am still waiting for the refund. Chico's is definitely finished, these are rags that no one would be seen dead in. I wonder if this will be posted.

What's going on at Chico's What's going on at Chico's? On July 23, 2023, I placed a $70 order at Chico's Online Shop (the $9.90 sale). I've sent 2 messages to the email address on my receipt inquiring about my order. No response of any kind. It's now over a month since I placed my order. I order regularly online and always got my orders promptly. Have I been scammed by Chico's?