I ordered online and never received my… I ordered online and never received my package. It’s was sent by FedEx , when I track my order with FedEx they said that Chicos paid the economy rate for their delivery so I have not the right to open a vas . And costumer service at chicos said that they can’t be responsible for the delivery. So I had to dispute the transaction with my ban . Chicos is not a trustworthy company. Be aware!

steer clear of this place I can't… steer clear of this place I can't believe its still up and running. Terrible experience last December item ordered it stunk like it had come out of a bin and was nothing like the item I had ordered cheap and very nasty and unable to contact them or query ended up giving it to the bank to deal with

Top Bleached From Deodorant I purchased a top at the Chico's Tanger Outlet in DE in March and just wore it for the first time. The material was bleached from my deodorant (Secret). I called Chico's to see what could be done to remedy the situation, and they said they could only send me a new one but that I would have to pay since it was not a defect with the material. Are you kidding me? I've never worn another article of clothing that has reacted with my deodorant.

I have been shopping at Chicos since the 1990s… I have been shopping at Chicos since the 1990s and although customer service is now better, the fabrics used and quality of of the products has declined. I can compare Chicos old and new linen, travelers quality in my closet and I am not seeing silk in their offerings . The quality of the sewing has declined as well . I limit my purchases to shorts, capris and jeans mostly now as I can depend on size.

Excellent Customer Service I made an appointment with Sandy to help select some outfits for my birthday. I went in a little early and began asking Jonelle questions about the different pants and their names (Juliett/ Bridgette/ ankle etc.) she was super helpful and got my Chico's knowledge started. During my appointment Patty was also available to help critique my outfits in addition to Sandy. Both of these ladies helped pairing outfits plus suggesting some more colorful items. They recommended and brought full price and sale pieces I wouldn't normally gravitate towards, and their choices were brilliant. The addition of the sale items added value to my new wardrobe. I returned another day to find a 30% sale on the sale items!!! Got some deals that day as well!! The manager Nancy called to remind me about the Black Friday Sale and of course I returned, 30% off and still 30% on the sale items. Upon my final visit for my birthday month, I had yet another stylish lady, Cindy assist me. I can't say enough about these ladies, their product knowledge, styling capabilities and overall excellent customer service. Please stop by and give them the opportunity to style you. This isn't offered in many stores and separates Chico's from the average department store. Come see the store in Lawrence on Mass Street these ladies are one class act... Jonelle, Sandy, Patty and Cindy!!!