Choose aeroflot if you are fine with a 26 hour delay without compensation On a trip from Thailand to Copenhagen via Moscow the flight from Thailand was delayed 2½ hours and our connecting flight did not wait (it was a matter of just 40 minutes and it was an evening flight so it is hard to believe that the reason is another than simply bad planning). They claimed that the next morning flight was fully booked so we had to wait 24 hours - furthermore the flight to Copenhagen next day was delayed 2 hours due to technical problems. So a 15 hour journey turned into a 41 hour journey. And we only got a hotel room because we are a family with kids. Economical compensation? Forget about it. EU rules do not apply to non-EU airlines departing from a non-EU country. Aeroflot boasts being a modern airline when it suits them but the service level when it comes to flight transfer is genuinely Russian and somehow the Russian winter weather seems to surprise them every year. So think twice before you choose Aeroflot to save some money. They may be ok if you only go to Moscow on a direct flight but they are uncapable of handling flight transfers in a professional way.

Money stolen from luggage Dosent deserve a single star, worst airline. I had flight from Munich Via Moscow to New Delhi on 18th Dec 2018. The airline service messed up. 1. Luggage didnt arrived at Delhi. 2. 60 Euros got stolen from luggage when it arrived later, nobody picking the call to make complain 3. In the flight toilet door was broke and open, I had to smell the toilet all way. 4. Water was spilled on carpet at the back all over. 5. The complementary meal was over.

Never had any major issues Tickets are a bit expensive but it's compensated by possibility of picking more convenient time as multiple flights are available during the day. No hassle with luggage usual to low-costers flights. Seated me into business class instead of economy for free once.

Couple days ago I read a terrible story… Couple days ago I read a terrible story about transportation of the dog. The dog was flying as it should be in luggage compartment, and after landing all box where dog was sitting was covered inside by blood and dirt. Dog face was injured. Representatives of the airport said that it is not their problem, and it is need to contact to representatives of airlines. Representatives of airlines said to write a complaint, plus to it dog mistress write a statement to police. This situation is ugly, and not the first with this company.

Very bad experience traveling with Aeroflot, Russian airlines. First of all, you think during all the travel you may be a problem because the planes are very uncomfortable, loud and they shake a lot. We traveled from Paris to Tokyo(16 hours) with a connecting flight in Moscow. We saw on the website they have a lot of different special meals, so we ordered 3 times vegetarian meals for both flights, but a little later we received emails telling us the reservation wasn't possible. The day of the flight we realized there were a lot of people with vegetarian meals and we could not eat anything during 16 hours! For the return flight, they changed the schedule of the second flight without sending us any notification / email and we arrived 2 hours late. The entertainment is very poor, bad quality of sound and movies. I would not recommend this airline and I won't travel with them again.