You get what you pay for. Horrible, aloof service. No paid upgrades (hurt my knee on vacation, couldn't buy extra legroom or upgrade to higher class, so my knee wouldn't be in a locked bended position for 10 hours). Cramped seats if you're semi-tall (1.90 for me). Food is even more tasteless than your run of the mill airline food (apart from the russian fruit leather thing, which was really addictive). Just an all around poor experience. But I saved like 200 euros. Think Ill try a difference airline next time.

Avoid at all costs. They're refusing a refund for cancelled flights in breach of EC Regulation 261/2004 - they've said a refund is coming but now they're saying it's not. Can't get in touch, can't get a refund, their feedback forms don't work. I can't understand how they're allowed to operate as they've effectively stolen money. It takes seconds to process a sale, a refund should be just as quick. Avoid these at all costs.

Couple days ago I read a terrible story… Couple days ago I read a terrible story about transportation of the dog. The dog was flying as it should be in luggage compartment, and after landing all box where dog was sitting was covered inside by blood and dirt. Dog face was injured. Representatives of the airport said that it is not their problem, and it is need to contact to representatives of airlines. Representatives of airlines said to write a complaint, plus to it dog mistress write a statement to police. This situation is ugly, and not the first with this company.

The best airlines at Europe The best airlines at Europe Flying to USA, on Europe - everytime comfort, polite suart, clean saloon. Recommend!

Very bad experience traveling with Aeroflot, Russian airlines. First of all, you think during all the travel you may be a problem because the planes are very uncomfortable, loud and they shake a lot. We traveled from Paris to Tokyo(16 hours) with a connecting flight in Moscow. We saw on the website they have a lot of different special meals, so we ordered 3 times vegetarian meals for both flights, but a little later we received emails telling us the reservation wasn't possible. The day of the flight we realized there were a lot of people with vegetarian meals and we could not eat anything during 16 hours! For the return flight, they changed the schedule of the second flight without sending us any notification / email and we arrived 2 hours late. The entertainment is very poor, bad quality of sound and movies. I would not recommend this airline and I won't travel with them again.