Zero stars! Zero stars! 12 hours after booking our plans changed. NO REFUND!!! MobyTrip.com also lies! I definitely booked a refundable room. The hotel refunded the day that I booked directly through them. MobyTrip.com lies and scams.

Fraudulent advertising Fraudulent advertising. Mobytrip shows a lower price than other hotel booking websites so I used it. But I was charged a resort fee at check in. Mobytrip never showed me that there is a resort fee during my entire booking process. Mobytrip falsely show a low price and hide the resort fee so that you will choose it but you will end up paying more than other legitimate website like Expedia.

Fraud! Don't book. They don't give all the details in advance, only after booking you'll realize that there will be additional charges at the hotel. I reported them to the FTC for fraud.

We drove 2 days to Jacksonville Florida… We drove 2 days to Jacksonville Florida from Ohio in January. Had our hotel booked from the 4th to the 12th. When we got to the hotel, our reservation had been cancelled. We were told that since we didn't show up on the 2nd they had cancelled our room. We had to go to another hotel and shorten our trip because of their mistake in booking our hotel. I double checked & I did put in the 4th to the 12th. When I called them, they were very rude. I've been fighting them for 4 months. Do not use them. They are not professional at all.

I booked a hotel stay at Red Roof Inn I booked a hotel stay at Red Roof Inn through Mobytrip. While traveling to the motel, I had a traffic incident and called them to tell them I could not make the reservation and asked to put my money towards a motel in the area I was stranded in. RM, she called herself and also claimed she was a manager, told me they had a 24 hr cancellation policy and could not refund or transfer the cost of the motel. Totally unprofessional and unsympathetic to a customer's misfortune. Red Roof Inn pretty much said the same thing. It wasn't up to them to refund, it was the third party responsibility.