Would leave no stars!! SCAM!! Would leave no stars, Booked a reservation through the website but when I got to the hotel; the hotel said the website didn’t submit the payment even though the website had already charged my card! Now I’m out $300 and no room to stay!! Unacceptable when customer service is nonexistent!!!! SCAM!! Took the money and ran!! DONT BOOK THROUGH THIS SITE!

I booked a hotel in Thomasville I booked a hotel in Thomasville, Georgia. To visit my sister that was in the hospital, it was Thomasville, Alabama. The hotel in Alabama was the only one that kept on popping up. That's when I realized at the hotel that I booked in the wrong city. When I called them they told me they would instantly give me a refund, They didn't want to help me.They kept on cutting me off.Saying I will get it and be patient. It's been a week. When I called today they completely blocked my number. I paid for 2 hotels in one night. As soon as you call, they seem very helpful.Then after that, they don't want to help you and it's very unfortunate.You put one city in state and and it keeps on directing to the wrong state. Whatever you do Get your hotel reservations from the actual Hotel. It was late at night and I was just trying to find a hotel room. It's a shame that they're still up and running.They're absolutely horrible don't use them!!!!

Exemplary Customer Service Ms Carol I spoke to was very professional knowledgeable courteous and managed to resolve my concerns

GET HELP IF YOUR RESERVATION DID NOT WORK... I also went through a bad expereince with the booking, however I reached out to the CEO of MobyTrip and he made sure I received a refund. Not sure why there are so many reservations not working. Something they should fix.

Zero stars! Zero stars! 12 hours after booking our plans changed. NO REFUND!!! MobyTrip.com also lies! I definitely booked a refundable room. The hotel refunded the day that I booked directly through them. MobyTrip.com lies and scams.