Ashley Mellen
USThird Party Scam I was misled thinking I confirmed an Airbnb stay and it rerouted to this third party that is a scam. The hotel had no confirmation of my stay at all. The room they scrambled to give us by (finally) 1am was not at all the room I was charged for. Due to the staff unaware of my stay and even providing all the email confirmation from this company did not lead me to the correct room booked nor having any information regarding the stay. Charged way above retail value for the incorrect accommodation that took well over two hours to handle.
Oyeshia Whyteley
USThey said my total was just 44.95 do I… They said my total was just 44.95 do I agree I accepted then after the fact it says I had pay additional 20.33 cents it said TOTAL DUE 44.95 it's a scam n they argued me down saying the hotel can cancel no they can't fix mobys mistake n that I simply can't get my money back I started ask for supervisor none is available these are scammers completly
Hannah Lee
USSupport was unable to assist me in… Support was unable to assist me in getting my money back from a hotel I never stayed in. Support yelled at me calling me a liar instead of believing me, so now I’ve spent weeks talking to the hotel myself with Mobytrip not only just not helping in the first place but actually making things worse the whole time. Hire people that can speak English and can follow directions in calling hotels.
brittany
USWorst Third Party App Ever!!! Ive used so many third party applications because I travel often and stay in many hotels. This is the WORST COMPANY I have every dealt with in my entire life. I made a reservation for the wrong date on accident and instead of canceling it they charged me full night stay and then just stopped answering the phones!
Leidy Laura Matos
USHidden fees and scam Hidden fees and scam. You pay more going through them than directly through the hotel or maybe a more trustworthy booking company because they charge their own fees besides the hotel charging theirs. We didnt even end up staying in the hotel we booked after realizing we were paying way more than we originally thought , we went and looked for another hotel and now there’s no way to get our money back for that first hotel!