Fraud! Don't book. They don't give all the details in advance, only after booking you'll realize that there will be additional charges at the hotel. I reported them to the FTC for fraud.

We drove 2 days to Jacksonville Florida… We drove 2 days to Jacksonville Florida from Ohio in January. Had our hotel booked from the 4th to the 12th. When we got to the hotel, our reservation had been cancelled. We were told that since we didn't show up on the 2nd they had cancelled our room. We had to go to another hotel and shorten our trip because of their mistake in booking our hotel. I double checked & I did put in the 4th to the 12th. When I called them, they were very rude. I've been fighting them for 4 months. Do not use them. They are not professional at all.

Fraudulent advertising Fraudulent advertising. Mobytrip shows a lower price than other hotel booking websites so I used it. But I was charged a resort fee at check in. Mobytrip never showed me that there is a resort fee during my entire booking process. Mobytrip falsely show a low price and hide the resort fee so that you will choose it but you will end up paying more than other legitimate website like Expedia.

Hidden fees After booking a non-refundable stay, I was then informed of a "mandatory" resort fee (which is normally optional for items like use of the fitness club and valet parking). It increased the price by 50%. Had they been upfront about this fee I would have chosen a different option. I feel like they are a dishonest service.

Would leave no stars!! SCAM!! Would leave no stars, Booked a reservation through the website but when I got to the hotel; the hotel said the website didn’t submit the payment even though the website had already charged my card! Now I’m out $300 and no room to stay!! Unacceptable when customer service is nonexistent!!!! SCAM!! Took the money and ran!! DONT BOOK THROUGH THIS SITE!