Mike A Darwish
GBDONT BUY TIME SHARE WITH THEM VERY BAD… DONT BUY TIME SHARE WITH THEM VERY BAD SERVICE IF YOU I DAY LATE THEY CHARGE $550. LATE FEES. VERY BAD CUSTOMER SERVICE.
Eric strong
GBDiamond is run by crocks. We loved our timeshare until Diamond bought the resort we owned at. Then the BS started. This company can do the right thing and close there doors. They are a bunch of crooks. They will lie to you and tell you "you need to buy another 10000 points so you can use your 20000 points." When you call and try to use your points....."there is nothing available." If you are thinking about buying in, run don't walk out the door. There are better companies. They over extended themselves and started fleecing their owners.
Linda McAskill
GBHigh maintenance annual fees High maintenance annual fees, difficult to make reservations, forced into 7 days and start that incurs higher cost of flying. Overbooked. Fee of $250 for transition out of contract, after losibg points that were paid for. Zero value after paying several thousand dollars. Bad investment@
Charlie Fajkus
GBI paid for 3 night package I paid for 3 night package. Have had a medical emergency come up and needed to reschedule time for my stay. Tried contacting for 2 days. Finally on 2nd day after waiting for 45 minutes I talked to Shauna. Was short and pointed with me that I would have to forfeit my payment and could not reschedule. Once answered call lasted 30 seconds. Horrible customer service. Blessing in disguise that I will not but a timeshare with Hilton Grand Vacations. Diamond Resort. They don't understand who the customer is. Stay away!
Ronald
GBDiamond timeshare Unfortunately most of the diamond members cannot use the system properly . Been a member since Gvc back in 2000 . Have been all over uk last couple of years Tenerife Gran Canaria Orlando and more using interval. And only have 7000 points do some research and you will still be cheaper than package holidays and better resorts