DO NOT BOOK WITH THEM!!! DO NOT BOOK WITH THEM!!! I booked a condo in Orlando ONCE in 2018 and they have been calling me relentlessly ever since - FOR SIX YEARS. I’ve asked them repeatedly to lose my number and they continue to harass me. Pay a little more and book with literally anyone else. I’m at the point of changing my number because the calls will not stop. I feel like I have a stalker ex boyfriend that refuses to let go. WE ARE NEVER EVER EVER GETTING BACK TOGETHER!

No empathy and very pathetic practice Purchased Dec 16th 2023, Fiancé passed away Jan 22 2024. These guys have harassed me timelessly. I went from a 2 household income to 1. The HOA was quoted at 972, but when the invoice came it was doubled. I called and was told it was a estimate. I can see an estimate being 20 to 30 dollars more, but not double. the interest is more than the cost. Run and run fast. don't even sign up for the discount weekend getaways. I blame Hilton primary. When you get a Amex card, you start getting the scams along with it. My fiancé was so sick during the presentation and they still hassled us to buy. 1 hour turned into 5. Now after my loss, they are calling asking for my fiancé even after I told them he passed away and submitted a death certificate. Shameful.

Presentation was high pressure We stayed at the Polo Towers in Vegas. The presentation was on 09/25/21. There was one representative who treated us in a condescending and disrespectful manner. He basically told us that we should buy into the plan because we made time to come to Vegas. He didn’t know or want to listen to our situation back at home. The front desk and other staff members.

Exit from Contract We have recently been in touch with Diamond because after 23 years using our timeshare option we are no longer fit enough to do so. As we have no one to transfer it to we asked to surrender the agreement. They have been very easy to deal with and I have been impressed with how quickly we have had the paperwork.

Outside it all looks very glamorous Outside it all looks very glamorous. The resort is full of aggressive women who are very big in their mouths. My experience is based on receptionists that seem very friendly, but as soon as you ring the bell more than once you are threatened with being kicked out of your apartment. Crazy women run the resorts. Watch out for jumping in the pool after night hours, security guards are very serious people :D